Luxury Client Advisor - Ready-to-Wear Specialist

OTB; Venezia; On-site; EUR 22,000 - 29,000; Full time

Job summary

Maison Margiela, a Paris-based fashion house, is seeking a Client Advisor on a fixed-term contract from October to January. Provide a warm welcome and personalized service to high-end clients, driving sales and building lasting relationships.

Maintain in-depth knowledge of products and collections while upholding brand standards in a luxurious store environment. You will collaborate with the team, assist with inventory, and ensure exceptional shopping experiences in a fast-paced luxury setting.

Qualifications

• Must build long-term relationships with clients worldwide.
• Experience as a Client Advisor, preferably in luxury fashion.
• Proactive in driving commercial performance.
• Skilled at cross-selling across product categories.
• Versatility and passion for challenges.
• Fluency in Italian and English is mandatory.

Responsibilities

• Client Engagement: Provide a warm welcome and personalized service to all clients.
• Sales Excellence: Identify client needs and present suitable products to drive sales.
• Customer Loyalty: Build and maintain strong client relationships to foster loyalty.
• Product Knowledge: Maintain up-to-date knowledge of products and current collections.
• Visual Merchandising: Support visual merchandising standards to reflect the brand image.
• Team Collaboration: Work with the team for store success and smooth operation.
• Stock Management: Assist with inventory tasks to ensure proper stock and presentation.
• Compliance: Uphold company policies and grooming standards.

Skills

Client relationships

Luxury industry experience

Cross-selling

Proactive

Versatile

Italian & English

Job description

Maison Margiela, a Paris-based fashion house, is seeking a Client Advisor on a fixed-term contract from October to January. Provide a warm welcome and personalized service to high-end clients, driving sales and building lasting relationships.

Maintain in-depth knowledge of products and collections while upholding brand standards in a luxurious store environment. You will collaborate with the team, assist with inventory, and ensure exceptional shopping experiences in a fast-paced luxury setting.