Luxury Client Advisor – Part-Time, Milan Airport

Burberry

Milano

On-site

EUR 18,000 - 24,000

Part time

14 days+

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Job summary

Burberry is seeking a Client Advisor for a part-time maternity cover at Milan Malpensa Airport T1 to deliver exceptional service in a luxury retail setting. The role focuses on building strong client relationships, offering expert product guidance, and driving commercial results through personalized experiences.

The ideal candidate will have proven luxury retail experience, fluency in Italian with strong English, and a customer-first mindset.

Qualifications

Proven experience delivering exceptional customer service in luxury, premium retail, or client-focused environments.
Fluent in Italian with strong English language skills.
Strong communication and relationship-building skills with a customer-first approach.
Well organized, adaptable, and effective in fast-paced retail settings.

Responsibilities

Deliver an elevated and personalized client experience that reflects Burberry's heritage and values.
Build lasting client relationships by developing a strong client book and nurturing repeat business.
Maximize sales opportunities through expert product storytelling and tailored recommendations.
Support visual merchandising standards and maintain an inspiring, well-presented store environment.
Efficiently process transactions, customer inquiries, and after-sales requests with accuracy and care.
Contribute to stock management, operational excellence, compliance, and health and safety standards.