Luxury Client Advisor – Milan (Italian/English)

LVMH; Milano; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Individual commission

Lunch tickets

Ambassador program

Job summary

RIMOWA in Milan is seeking a Client Advisor for a temporary period at La Rinascente, from October to December. You will provide luxury client consultations, build lasting relationships, and guide customers from initial contact to post-sale service, including coordinating repairs when needed.

The role requires fluency in Italian and English and a passion for delivering an exceptional luxury client experience.

Qualifications

• Experience in luxury retail preferred or welcomed for a new starter.
• Fluency in Italian and English is required; additional languages are a plus.
• Passion for delivering exceptional client experiences in luxury goods.

Responsibilities

• Strengthen customer relationships through first-class consultations.
• Shine in all interactions from consultation to sales to repairs on site.
• Serve as after-sales point of contact for all topics.
• Process repairs from acceptance to communication with the technical team and return to customers.

Skills

Luxury sector experience

Italian language

English language

Customer service

Sales

Job description

RIMOWA in Milan is seeking a Client Advisor for a temporary period at La Rinascente, from October to December. You will provide luxury client consultations, build lasting relationships, and guide customers from initial contact to post-sale service, including coordinating repairs when needed.

The role requires fluency in Italian and English and a passion for delivering an exceptional luxury client experience.