Luxury Client Advisor – Multilingual Sales & Service

RIMOWA GmbH; Lombardia; Hybrid; EUR 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Lunch tickets

Ambassador program

Commission & team bonus

Zusammenfassung

RIMOWA GmbH in Italy seeks a luxury retail professional skilled in delivering exceptional customer experiences. You will advise international clients in Italian and English, guide them through product consultations, sales, and minor repairs on site to uphold the brand’s premium service standards.

As a key part of after-sales, you will manage communications with customers, coordinate with the technical team, and ensure a seamless return process.

Qualifikationen

• Experience in the luxury sector is preferred but newcomers are welcome.
• Fluent Italian and English for advising international customers; additional languages are a plus.
• Customer experience mindset with passion for selling luxury products.

Aufgaben

• Outgoing, customer-focused interactions to strengthen relationships and provide first-class consultations.
• Engage in product demonstrations, sales conversations, and on-site repairs where applicable.
• Serve as after-sales point of contact, handling topics post-purchase with professionalism.
• Oversee first-class processing from acceptance to coordination with the technical team and return to customers.

Kenntnisse

Luxury customer service

Sales consultations

Fluent Italian

Fluent English

Jobbeschreibung

RIMOWA GmbH in Italy seeks a luxury retail professional skilled in delivering exceptional customer experiences. You will advise international clients in Italian and English, guide them through product consultations, sales, and minor repairs on site to uphold the brand’s premium service standards.

As a key part of after-sales, you will manage communications with customers, coordinate with the technical team, and ensure a seamless return process.