In-Store Luxury Client Advisor – Italy & English

Inside Lvmh; Milano; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Lunch tickets

Ambassador program

Commission & team bonus

Job summary

RIMOWA is seeking an after-sales professional in Italy to strengthen customer relationships through first-class consultations, on-site sales, and small repairs. You will be the trusted point of contact for after-sales topics and coordinate with our technical team to ensure premium service.

Fluency in Italian and English is required, with additional languages considered a plus. A passion for luxury client experience and a track record in luxury retail are highly valued.

Qualifications

• Experience in luxury retail and high-end client service.
• Fluency in Italian and English, with any additional language a plus.
• Passion for delivering premium client experiences in luxury products.

Responsibilities

• Strengthen customer relationships through first-class consultations.
• Sales support and on-site repairs with close coordination to the technical team.
• Act as after-sales contact for all topics and ensure superior client service.

Skills

Luxury retail

Italian fluency

English fluency

Additional languages

Job description

RIMOWA is seeking an after-sales professional in Italy to strengthen customer relationships through first-class consultations, on-site sales, and small repairs. You will be the trusted point of contact for after-sales topics and coordinate with our technical team to ensure premium service.

Fluency in Italian and English is required, with additional languages considered a plus. A passion for luxury client experience and a track record in luxury retail are highly valued.