Luxury Client Advisor: Build VIP Clientele & CRM

360 Talent

Bardi

In loco

EUR 28.000 - 40.000

Tempo pieno

9 giorni fa

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Company benefits

Descrizione del lavoro

La Rinascente in Milan is seeking a Client Advisor to deliver an exceptional, personalised customer experience, with a strong focus on CRM, clienteling, and building a robust client book for long-term loyalty. You will uphold brand standards and support Visual Merchandising, stockroom, and cash desk activities when required, while maintaining deep product knowledge of launches and collections.

The role requires 3+ years in a premium fashion environment, proven relationship skills, excellent

Competenze

3+ years of experience within a premium or luxury fashion environment, with solid RTW expertise.
Proven ability to build and maintain strong, long-term relationships with clients.
Excellent communication and interpersonal skills, with an energetic, responsible and autonomous approach.
Fluent English required.

Mansioni

Deliver an exceptional and personalised customer experience, with a strong focus on CRM, clienteling, client book development and after-sales service.
Consistently uphold company standards, supporting Visual Merchandising, stockroom operations and cash desk activities when required.
Maintain strong product and collection knowledge, staying up to date with the latest launches and demonstrating a proactive, positive and constructive attitude.