Luxury Accessories Sales Specialist

Michael Kors; Lombardia; On-site; EUR 26,000 - 35,000; Full time

Job summary

Capri Holdings Limited’s Jimmy Choo boutique in Lombardia seeks a sales professional who delivers exceptional customer service, embodies the luxury image, and builds lasting client relationships through the Selling Ceremony.

You will develop product knowledge, support stock and VM standards, participate in training and events, and assist store management in daily operations while upholding health and safety policies.

Responsibilities

• Provide exceptional customer service and uphold selling ceremony standards
• Reflect luxury image and maintain grooming, dress code, and attitude
• Develop deep product knowledge to offer informed advice
• Build and maintain a client database for repeat visits
• Resolve complaints promptly and propose solutions to store management
• Assist with stock replenishment and ensure stock accuracy
• Participate in stock takes and store meetings/training
• Support VIP events and promotions for the boutique
• Maintain visual merchandising (VM) standards and clean presentation
• Contribute ideas to improve boutique performance and KPI attainment
• Adhere to health and safety policies and report issues to Store Manager
• Support back-of-house and administrative duties as needed

Skills

Customer service

Luxury retail

Selling ceremony

Stock replenishment

Job description

Capri Holdings Limited’s Jimmy Choo boutique in Lombardia seeks a sales professional who delivers exceptional customer service, embodies the luxury image, and builds lasting client relationships through the Selling Ceremony.

You will develop product knowledge, support stock and VM standards, participate in training and events, and assist store management in daily operations while upholding health and safety policies.