Lux Resort Host/ess: Elevate Guest Experiences

Four Seasons; Napoli; In loco; EUR 28.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lucrative salary

Benefits package

Complimentary staff meals

Tuition reimbursement

Wellbeing initiatives

Complimentary hotel stays

Descrizione del lavoro

Four Seasons Naples Beach Club is seeking a host/hostess to greet and seat guests, manage reservations, and respond to inquiries with courtesy and efficiency. You will help ensure guest satisfaction while upholding Four Seasons standards.

The ideal candidate has a high school education or equivalent, fluent English, and 6–12 months of restaurant/F&B experience. We offer a competitive salary, benefits, complimentary staff meals, and a supportive team environment.

Competenze

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in the English language.
• Minimum six to twelve months of restaurant, food and beverage, or related work experience is preferred

Mansioni

• Be part of the opening team.
• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.
• Complete special projects (menu changes, signage, etc) as instructed.
• Ensure proper table set-up and make minor adjustments as needed.
• What you bring: High school education or equivalent experience.
• Average reading, writing, and oral proficiency in the English language.
• Minimum six to twelve months of restaurant, food and beverage, or related work experience is preferred

Formazione

High school education or equivalent experience

Descrizione del lavoro

Four Seasons Naples Beach Club is seeking a host/hostess to greet and seat guests, manage reservations, and respond to inquiries with courtesy and efficiency. You will help ensure guest satisfaction while upholding Four Seasons standards.

The ideal candidate has a high school education or equivalent, fluent English, and 6–12 months of restaurant/F&B experience. We offer a competitive salary, benefits, complimentary staff meals, and a supportive team environment.