Key Account Manager - Rent a car

Stellantis; Milano; In loco; EUR 52.000 - 60.000; Tempo pieno

Descrizione del lavoro

Stellantis is seeking a professional to manage and develop commercial relationships with strategic Rent A Car customers in Milan. This role involves ensuring business growth and customer satisfaction while collaborating with cross-functional teams.

The ideal candidate will have a Master's Degree, 5-8 years of experience in automotive sales, and fluency in English and Italian. The role offers a salary range of 52,000 € to 60,000 €, dependent on qualifications.

Competenze

• 5-8 years' experience in field sales in the automotive industry.
• Fluent in English and Italian (at least B2).

Mansioni

• Manage strategic customer accounts and ensure high customer satisfaction.
• Identify new business opportunities and achieve sales targets.
• Collaborate with internal teams for project execution.
• Analyze market trends to support account strategies.

Conoscenze

Customer Relationship Management

Sales Performance

Contract Negotiation

Market Analysis

Formazione

Master's Degree in a relevant field

Strumenti

CRM systems

Microsoft Office

Descrizione del lavoro

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Job Overview

Responsible for managing and developing commercial relationships with strategic Rent A Car Key Customers, ensuring long-term business growth and customer satisfaction. Acting as the primary point of contact for RAC Direct Customers, identifying customer needs, coordinating cross-functional teams, negotiating commercial agreements, and driving sales performance

Key Responsibilities

• Manage Strategic Customer Rent A Car Key Accounts: Build and maintain strong relationships with key automotive customers, acting as the primary point of contact and ensuring high levels of customer satisfaction.
• Drive Business Growth and Sales Performance: Identify new business opportunities, manage RFQs, negotiate commercial agreements, and achieve sales and profitability targets.
• Coordinate Cross-Functional Activities: Collaborate with HQ, Finance, Treasury, Operations, Quality, and Supply-Chain teams to ensure successful project execution and timely delivery of customer requirements.
• Monitor Market and Customer Developments: Analyze market trends, customer strategies, and competitive activities to support business planning and develop effective account growth strategies.
• Key Account Management & Customer Relationship Management: Proven ability to manage strategic automotive customers, develop long-term partnerships, and drive business growth through effective account planning and customer engagement.
• Automotive Industry Knowledge: Strong understanding of OEM, automotive product development processes, Advanced Product Quality Planning requirements, and industry standards.
• Commercial & Contract Negotiation: Expertise in pricing strategies, commercial negotiations, contract management, and profitability analysis to secure sustainable business agreements.
• Project & Program Management: Ability to coordinate cross-functional teams and manage customer projects from RFQ phase through production launch, ensuring on-time delivery and customer satisfaction.
• Sales Forecasting & Business Analysis: Proficiency in sales forecasting, budget planning, market analysis, KPI monitoring, and data-driven decision-making using CRM and reporting tools.

Proficient in the use of CRM systems, sales reporting tools, and Microsoft Office applications to manage customer accounts, analyze sales performance, prepare business reports, and support data-driven decision-making

Qualifications

• Master's Degree in a relevant field
• Between 5 and 8 years' experience in a field sales role in the automotive industry, working with Rent a Car companies
• Fluent in English and Italian (at least B2)

Offer

• Salary range: from 52000 € to 60000 €, that will be defined depending on the level of adherence of the candidate to the job requirements
• Collective Agreement: In accordance with the provisions of the Specific Collective Labour Agreement (CCSL – CNEL code: CO10), and in particular with regard to the classification within the third professional area.

Disclaimer

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability.

Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.