Key Account/Customer Development Management

Mars UK; Turbigo; In loco; EUR 38.000 - 57.000; Tempo pieno

Vantaggi offerti da questo lavoro

Smartphone

Laptop

Company car

Lunch reimbursement

Life & health insurance for employee

Family medical expense coverage

Alifond pension fund participation

Descrizione del lavoro

Mars UK in Lombardy, Italy seeks a Customer Development Manager based in Italy with 1+ year of sales experience to drive profitable NSV growth and manage customer relationships. You will own operational commercial relationships within customers and execute business plans to meet objectives.

The role involves negotiations, pricing strategies, and collaboration across teams to optimize trade revenue and category growth. Degree educated or equivalent required.

Competenze

• 1 year of sales experience or more.
• Experience delivering customer plans and negotiating to meet company objectives.
• Exposure to pricing, promotions and customer profitability.
• Ability to manage budgets and ROI targets.

Mansioni

• Drive profitable NSV growth with assigned customers.
• Execute customer business plans to deliver objectives.
• Build and maintain internal/external customer relationships for solutions.

Conoscenze

Commercial experience

Customer relationships

Category management

Budget management

Formazione

Degree educated

Descrizione del lavoro

Job Description

We are looking for a motivated, results driven and highly collaborative candidate based in Italy, with at least 1 year of experience in Sales.

JOB PURPOSE

The key function of this role is to drive profitable NSV growth of allocated Customers in the given market. The role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships within customers.

KEY RESPONSIBILITIES & DELIVERABLES

The Customer Development Manager is responsible for achieving profitable sales growth with assigned customers.

• This role is expected to execute customer business plans that deliver company and customer objectives through selling opportunities and negotiations.
• The role manages customer relationships and influences to implement solutions (e.g. sales revenue, trade revenue optimisation, customer profitability, category growth, product range, new product launches, placement and pricing) that deliver mutually beneficial results for the customer and company.
• The role is required to execute all agreed to solutions with the customer to include accurate, timely forecasting, detailed follow through and efficient trade revenue optimisation to an agreed budget.

Education & Professional Qualifications

Degree educated or equivalent.

Knowledge / Experience

• Some commercial experience that may include selling, negotiating, and leveraging insights to deliver customer plans, achieving company and customer objectives
• Customer experience with direct or head office customers delivering solutions that cover promotion and/or pricing; with a track record of meeting/exceeding sales objectives
• Exposure to principles of Category Management; ability to tell the category story.
• Experience in managing a budget and/or trade revenue optimization delivering budget and ROI

Mars Leadrship Capabilities

• Customer Focus
• Drive for Results
• Conflict Management
• Priority Setting
• Dealing with Ambiguity
• Build collaborative Relationships

The base pay range for this position at commencement of employment is expected to be within the range set out below for a full-time position. Within this range, the base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.

Compensation information: 38000€-57000€ annually gross

The total compensation package for this position may also include other elements, if eligible, including variable pay & general allowances (depending on the position, …).

Eligible employees are automatically enrolled in the following benefits, whose use is regulated by the Company policies

• Smartphone
• Laptop
• A company car will be placed at your disposal, and all expenses incurred in the interest of the Company will be reimbursed
• Lunch expense reimbursement
• Insurance Policy for Life, Accidents, Permanent Invalidity from Illness, Long Term Care and Dread Disease totally borne by the company
• Insurance Policy for medical expenses reimbursement is expandable to family members (spouse, partner or children) with an employee’s annual contribution

Additional perks include

• Possibility to voluntarily join the Alifond contractual pension fund

This position is also covered by a Collective Bargaining Agreement (CBA). The CBA sets out certain terms and conditions of employment that may apply to this role, including provisions related to wages, working hours, and other employment conditions. For your reference, you can find a summary of the applicable CBA by the following links: https://www.cnel.it/Archivio-Contratti, https://www.cnel.it/Archivio-Contratti-Collettivi/Entra-nellarchivio/Contratti-collettivi-del-settore-privato/Contratti-aziendali-di-livello-nazionale.

Candidates are encouraged to review the full CBA for a comprehensive understanding of all applicable terms and conditions.