Junior Training Ops & Client Success Coordinator

Maka Language Consulting; Milano; Ibrido; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

International environment

Growth opportunities

Mentoring program

Exposure to international clients

Collaborative team

Descrizione del lavoro

Maka Language Consulting is seeking a junior Training Operations Specialist to coordinate learning programs, manage schedules, and support clients from onboarding to delivery. You will work with trainers, clients, and the internal team to ensure smooth operations and outstanding service.

The role requires strong organizational skills, a proactive attitude, and fluency in Italian and English. You will handle materials, logistics, events, and communications across international programs.

Competenze

• Strong organizational and multitasking abilities.
• Italian and English communication fluency.
• Customer-service mindset with proactive attitude.
• Comfort with digital tools and platforms.
• Previous admin/coordination/client support experience is a plus.

Mansioni

• Program & Course Coordination: organize and schedule coaching sessions, courses, and workshops; coordinate calendars, instructors, client materials, and logistics; monitor program progress.
• Client Support & Communication: serve as a point of contact for client requests; assist participants with information, materials, and scheduling; support during client visits and events.
• Operational & Administrative Support: manage documentation, data entry, internal tracking, proposals and service outlines, billing and reporting processes; general office tasks.
• Event & Workshop Support: prepare learning materials and event setups; support onsite and online events; represent the company at external events.

Conoscenze

Organizational skills

Multitasking

Communication skills

Italian language

English language

Customer service mindset

Digital tools proficiency

Strumenti

CRM software

Office tools

Descrizione del lavoro

Maka Language Consulting is seeking a junior Training Operations Specialist to coordinate learning programs, manage schedules, and support clients from onboarding to delivery. You will work with trainers, clients, and the internal team to ensure smooth operations and outstanding service.

The role requires strong organizational skills, a proactive attitude, and fluency in Italian and English. You will handle materials, logistics, events, and communications across international programs.