Junior Sales Operations

FBK s.r.l.; Milano; In loco; EUR 10.044 - 16.740; Tempo pieno

Vantaggi offerti da questo lavoro

Compensation internship

Mentorship opportunities

Descrizione del lavoro

FBK s.r.l. invites a Junior Sales Operations intern/apprentice to join our Milan-based Sales team. You will support processes, maintain CRM data, and help prepare dashboards and forecasts to drive data‑driven decisions.

You will collaborate with Sales and Marketing, develop an analytical mindset, and grow through a structured learning path with mentorship, career development, and hands-on exposure to revenue operations.

Competenze

• Degree or ongoing studies in Economics, Business Administration, Management Engineering, or a related field.
• Fluent in Italian (mother tongue) and proficient in English (B2 or higher).
• Strong interest in sales operations, business processes, and data analysis.
• Good analytical mindset with attention to detail and accuracy.
• Comfortable working with spreadsheets and data.

Mansioni

• Support the Sales team in managing and optimizing processes and workflows
• Maintain and update CRM data to ensure accuracy, consistency, and reliability
• Help prepare sales reports, dashboards, and forecasts to support data-driven decision making
• Collaborate with Sales and Marketing to support lead management, pipeline tracking, and handover processes
• Assist in monitoring key sales KPIs and performance metrics
• Support the preparation of sales materials, presentations, and internal documentation
• Contribute to the continuous improvement of sales tools, templates, and operational processes

Conoscenze

CRM familiarity

Data analysis

Excel

English proficiency

Italian fluency

Team player

Attention to detail

Structured thinking

Learning mindset

Formazione

Degree in Economics or Business

Strumenti

Dynamics

HubSpot

Salesforce

Descrizione del lavoro

We're FBK, the global leading Tender Management software company. We help Life Sciences & Healthcare company to unleash the potential of every Bid and Tender — and for that, we need you to join us as a Junior Sales Operations.

The team

You'll be part of our Sales team, working closely with Customer Account, Marketing and Product.

You'll play a key role in supporting the commercial engine of FBK, helping structure processes, improve data quality, and enable the Sales team to perform at their best, while growing your skills through a structured learning path.

If you like working at the intersection of data, processes, and people, and enjoy turning complexity into clarity, you'll feel at home here.

The work you'll do

• Support the Sales team in managing and optimizing processes and workflows
• Maintain and update CRM data to ensure accuracy, consistency, and reliability
• Help prepare sales reports, dashboards, and forecasts to support data-driven decision making
• Collaborate with Sales and Marketing to support lead management, pipeline tracking, and handover processes
• Assist in monitoring key sales KPIs and performance metrics
• Support the preparation of sales materials, presentations, and internal documentation
• Contribute to the continuous improvement of sales tools, templates, and operational processes

The skills you bring

• Degree or ongoing studies in Economics, Business Administration, Management Engineering, or a related field
• Fluent in Italian (mother tongue) and proficient in English (B2 or higher)
• Strong interest in sales operations, business processes, and data analysis
• Good analytical mindset with attention to detail and accuracy
• Comfortable working with spreadsheets and data
• Ability to work in a structured way and quickly understand processes and interdependencies
• Proactive, reliable, and eager to learn in a fast-paced environment
• Willingness to be collaborative, inclusive, and to embrace diversity with strong interpersonal skills
• Ability to work as a team to drive additional value and expertise
• Familiarity with CRM tools (e.g., Dynamics, HubSpot, Salesforce)
• Basic knowledge of sales funnels, pipeline management, or revenue operations
• Interest in automation and AI tools to improve operational efficiency

What FBK can offer you

• The opportunity to work in a unique and fast-growing field: Tender Management
• A growing team from diverse backgrounds to learn from and work with
• Investment in your personal growth and skill development (career paths, L&D courses, mentorships, and more)
• Internship or apprenticeship with compensation, depending on experience and background
• A unique combination of innovative atmosphere paired with great professionalism and self-responsible work
• We measure results, not effort. We teach, not supervise. We solve, not execute.

How we hire

• Intro call with a member of the recruitment team to explore fit and alignment
• In-person meeting with the team if Milan-based, virtual otherwise
• Quick call with a member of the Leadership Team