Junior Marine Admin & Billing Specialist

RINA Piraeus Team; Viareggio; Remote; EUR 23,000 - 26,000; Full time

Job summary

RINA viareggio seeks a Junior Marine Business Support Advisor to join the Viareggio office, within the Mediterranean and Africa Marine Division. The role covers administrative duties from creating customers in a database to issuing invoices, ensuring smooth customer interactions and efficient operations.

The position involves supporting customer data and order management, preparing offers, and assisting in billing and coordination with internal teams.

Qualifications

• Up to 3 years of experience in business support, customer service, order management, or similar roles.
• Good communication and customer-oriented approach.
• Strong accuracy and organizational skills for handling customer data, orders and invoices.
• Proactive, reliable, and eager to learn with focus on quality service.

Responsibilities

• Support the management of customer data, ensuring information is accurate and up to date.
• Assist in processing customer orders and contracts, coordinating with internal teams for timely delivery.
• Help prepare and manage customer offers in internal systems with complete documentation.
• Support invoicing and payment tracking, resolving simple discrepancies with Finance.
• Assist technical teams with administrative tasks, including timesheet compilation.
• Provide support to customers, answering inquiries and sharing updates on orders or invoices.
• Identify and escalate customer issues, supporting resolution with other departments.
• Ensure activities follow procedures and maintain accurate records of data, orders and communications.

Skills

Customer service

Order management

Communication skills

Attention to detail

Problem solving

Education

High School Diploma/GED in Business Administration Finance Management

Tools

CRM systems

Microsoft Office (Excel, Word, Outlook)

Job description

RINA viareggio seeks a Junior Marine Business Support Advisor to join the Viareggio office, within the Mediterranean and Africa Marine Division. The role covers administrative duties from creating customers in a database to issuing invoices, ensuring smooth customer interactions and efficient operations.

The position involves supporting customer data and order management, preparing offers, and assisting in billing and coordination with internal teams.