Business Support Advisor: Data, Invoicing & Orders

RINA; Genova; Vor Ort; EUR 23.000 - 28.000; Vollzeit

Zusammenfassung

RINA is seeking a Business Support Advisor in Genoa to manage customer data, process offers and orders, and handle invoicing and payments. The role emphasizes accuracy, compliance with Italian law 68/99, and close collaboration with finance and logistics teams.

Ideal candidates will have a relevant degree and strong skills in MS Office and CRM systems, with excellent Italian and good English, to ensure smooth customer interactions and reliable documentation.

Qualifikationen

• Strong skills in managing customer data accurately and efficiently.
• Knowledge of invoicing and payment tracking procedures is advantageous.
• Excellent attention to detail to uphold accuracy across contracts, invoices, and customer records.
• Excellent verbal and written communication skills for effective interaction with customers and internal teams.
• Solid problem‑solving abilities to address billing discrepancies and order concerns.
• Ability to multitask and prioritize effectively within a dynamic environment.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Familiarity with CRM systems or similar software.
• Excellent command of Italian and good working English.

Aufgaben

• Create, maintain, and update customer profiles in CRM; resolve data discrepancies.
• Input and maintain offers; prepare and communicate offer documents to customers.
• Process contracts and customer orders; coordinate logistics for on-time delivery.
• Generate invoices; verify prices/quantities; monitor payments with finance.
• Provide timely updates to customers on products, orders and billing."
• Investigate and resolve billing or order issues with internal teams.
• Maintain compliance and organized records of communications, orders and invoices.

Kenntnisse

Customer data management

Invoicing

Attention to detail

Communication

Problem solving

Multitasking

MS Office

CRM systems

English proficiency

Italian language

Ausbildung

High School Diploma

Bachelor's Degree in Business Administration/Finance/Economics

Tools

Excel

Word

Outlook

CRM systems

Jobbeschreibung

RINA is seeking a Business Support Advisor in Genoa to manage customer data, process offers and orders, and handle invoicing and payments. The role emphasizes accuracy, compliance with Italian law 68/99, and close collaboration with finance and logistics teams.

Ideal candidates will have a relevant degree and strong skills in MS Office and CRM systems, with excellent Italian and good English, to ensure smooth customer interactions and reliable documentation.