Junior Marine Business Support & Billing Coordinator

RINA; Viareggio; On-site; EUR 23,000 - 26,000; Full time

Benefits offered by this job

Welfare

Annual bonus

Job summary

RINA is recruiting a Junior Marine Business Support Advisor to join its Viareggio office, in Italy, within the Mediterranean and Africa Marine Division. The role focuses on administrative tasks from creating a customer in a database to issuing invoices, ensuring smooth customer interactions and efficient business operations.

You will support customer data management, order processing, offers, billing, and day-to-day administrative activities, collaborating with Finance and technical teams.

Qualifications

• Up to 3 years of experience in business support, customer service, order management, or similar roles.
• Basic knowledge of offer management, contract handling, order processing, and invoicing or payment tracking.
• Strong communication, customer-oriented approach, and ability to collaborate with internal teams.
• Good proficiency in Microsoft Office and familiarity with CRM systems.

Responsibilities

• Customer & Order Support: Manage customer data and assist in processing orders and contracts with internal teams for timely delivery.
• Offer & Documentation Support: Prepare and manage customer offers in internal systems with complete documents.
• Billing & Administrative Activities: Support invoicing, payment tracking, and resolve simple discrepancies with Finance.
• Operational Support: Assist technical teams with administrative tasks including timesheet accuracy.
• Customer Communication: Provide updates on orders and invoices and maintain professional communication.
• Issue Handling: Identify and escalate customer issues, supporting resolution with other departments.
• Compliance & Data Accuracy: Maintain organized, accurate records of customer data, orders, and communications.

Skills

Microsoft Office

CRM systems

Customer service

Communication

Education

High School Diploma/GED in Business Administration/Finance Management

Job description

RINA is recruiting a Junior Marine Business Support Advisor to join its Viareggio office, in Italy, within the Mediterranean and Africa Marine Division. The role focuses on administrative tasks from creating a customer in a database to issuing invoices, ensuring smooth customer interactions and efficient business operations.

You will support customer data management, order processing, offers, billing, and day-to-day administrative activities, collaborating with Finance and technical teams.