Italy Store Manager: Lead Teams & Exceptional Service

Lex; Lazio; On-site; EUR 40,000 - 70,000; Full time

Job summary

Apple Store in Italy is seeking a Manager to lead, coach, and develop a team that delivers exceptional customer experiences. You will actively participate in customer interactions with team members to meet performance goals and business priorities.

The role drives store performance by planning and executing operational strategies within assigned areas, while upholding Apple policies and protecting assets. You’ll foster inclusion and develop diverse teams daily.

Qualifications

• Experience leading others in retail, sales, or a related field.
• Proficient in English and the local language, written and spoken.
• Availability for a schedule including nights, weekends and holidays.

Responsibilities

• Lead a team, developing each member to learn, grow and achieve performance goals.
• Actively participate in Floor Leadership by engaging with customers and team members to meet priorities.
• Drive store performance by planning and executing operational strategies within assigned areas.
• Maintain and uphold policies and protect company assets and information.
• Contribute to an inclusive environment and demonstrate Apple values daily.

Skills

Team leadership

Retail/sales experience

English + local language proficiency

Flexible schedule availability

Excellent communication

Job description

Apple Store in Italy is seeking a Manager to lead, coach, and develop a team that delivers exceptional customer experiences. You will actively participate in customer interactions with team members to meet performance goals and business priorities.

The role drives store performance by planning and executing operational strategies within assigned areas, while upholding Apple policies and protecting assets. You’ll foster inclusion and develop diverse teams daily.