Italian Tender & Customer Operations Lead

Pharma Point S.r.l.

Varese

On-site

EUR 60,000 - 85,000

Full time

5 days ago

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Job summary

Pharma Point S.r.l. is seeking an experienced Tender Manager to lead end-to-end tender processes for public and hospital procurement in Italy. You will coordinate pricing, contracts and documentation across cross-functional teams to support growth.

You will monitor tenders at national, regional and local levels, ensure compliant submissions, and liaise with external agencies. Italian healthcare knowledge and SAP/ERP experience are essentials for success.

Qualifications

University degree required or equivalent.
Minimum 3–5 years of public tender experience.
Preferred experience in commercial operations and customer service in pharma/healthcare.
Good understanding of Italian healthcare and public procurement environment.
Experience managing tender documentation and administrative requirements.
Familiarity with ERP systems, preferably SAP, and Microsoft Office applications.
Fluent Italian and professional English.

Responsibilities

Manage end-to-end tender process for public and hospital procurement opportunities in Italy.
Monitor national, regional and local tender publications to identify opportunities.
Coordinate preparation, review and submission of tender documentation within deadlines.
Liaise with external tender agencies and procurement platforms.
Support pricing, commercial terms and tender strategy.
Maintain tender trackers and report opportunities, submissions, awards and expirations.
Update SAP with approved pricing and contract information.
Support audits and compliance reviews; contribute to continuous improvement.