Italian-Speaking Customer Support Pro — Remote

Cross Border Talents; Milano; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance €7.63/day

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Shared accommodation support (optional

Free Portuguese classes

Descrizione del lavoro

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This role offers remote work from within Italy with relocation assistance.

You will handle inquiries via phone, email and chat, troubleshoot issues, and deliver empathetic, high-quality service while adapting to flexible rotational schedules.

Competenze

• Fluency in Italian and good English required.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and tech-savvy.
• Previous customer service experience is a plus.

Mansioni

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Conoscenze

Italian fluency

Good English

Communication

Problem solving

Customer focus

Tech-savvy

Customer service experience

Descrizione del lavoro

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This role offers remote work from within Italy with relocation assistance.

You will handle inquiries via phone, email and chat, troubleshoot issues, and deliver empathetic, high-quality service while adapting to flexible rotational schedules.