Italian speaker customer service expert

Bachecalavoro; Roma; Remoto; EUR 28.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work flexibility

Competitive salary package

Multicultural and supportive team

Growth and career development

Training provided

2 weeks hotel accommodation

EU flight ticket

Airport pickup

Real estate agency fee covered

Descrizione del lavoro

Bachecalavoro seeks Fluent Italian-speaking Customer Service Representatives to join our client's service provider team. This is a remote position based in Greece, ideal for candidates who enjoy customer care, problem-solving, and delivering high-quality service.

Responsibilities include handling inquiries via phone, email, or chat, assisting French-speaking customers, troubleshooting issues, and ensuring satisfaction by following company guidelines.

Competenze

• Fluent Italian required (C1+).
• Good command of English for internal communication.
• Strong communication and customer-service skills.
• EU Passport holder or currently residing in Greece.
• Ability to work remotely with a stable internet connection.

Mansioni

• Handle customer inquiries via phone, email, or chat.
• Provide clear and professional support to customers.
• Troubleshoot issues and offer effective solutions.
• Ensure customer satisfaction by following company guidelines.
• Cooperate closely with internal teams when needed.

Conoscenze

Fluent Italian

English proficiency

Customer service

EU Passport

Greece residency

Remote work capable

Descrizione del lavoro

Luogo di lavoro: Roma
We are seeking Fluent Italian-speaking Customer Service Representatives to join our client's service provider team. This is a remote position within Greece, ideal for candidates who are passionate about customer care, problem-solving, and delivering high-quality service.

Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide clear and professional support to French-speaking customers
• Troubleshoot issues and offer effective solutions
• Ensure customer satisfaction by following company guidelines
• Cooperate closely with internal teams when needed

Requirements

• Fluent Italian (C1+)
• Good command of English (for internal communication)
• Strong communication and customer-service skills
• EU Passport holder or currently residing in Greece
• Ability to work remotely with a stable internet connection
• Previous customer service experience is a plus

What We Offer

• Remote work flexibility
• Competitive salary package
• Multicultural and supportive team environment
• Growth and career development opportunities
• Training provided

Relocation Support (for eligible candidates)

• 2 weeks hotel accommodation
• Flight ticket (within the EU)
• Airport pickup upon arrival
• Real estate agency fee covered to help you settle in smoothly