Italian CSR for Medical Devices, Lisbon Relocation

CBTALENTS; Sicilia; In loco; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday & Christmas bonuses

Private health insurance

Meal allowances

Relocation assistance

Descrizione del lavoro

CBTALENTS is hiring a Customer Service Representative for the Italian market, based on-site in Lisbon. You will support Italian-speaking customers by phone and email, resolve issues, and guide clients through documentation and orders. A relocation package is provided to ensure a smooth move.

The role offers a full-time schedule (40 hours/week) with rotating shifts, comprehensive training, and a Portuguese employment contract including bonuses, private health insurance, and meal allowances.

Competenze

• Fluency in Italian (C2) and English (B2) is required.
• Experience in customer support or helpdesk is preferred.
• Strong written and verbal communication skills.
• Comfort with handling documentation and orders.

Mansioni

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

Conoscenze

Italian C2

English B2

Customer support

Descrizione del lavoro

CBTALENTS is hiring a Customer Service Representative for the Italian market, based on-site in Lisbon. You will support Italian-speaking customers by phone and email, resolve issues, and guide clients through documentation and orders. A relocation package is provided to ensure a smooth move.

The role offers a full-time schedule (40 hours/week) with rotating shifts, comprehensive training, and a Portuguese employment contract including bonuses, private health insurance, and meal allowances.