IT Manager - W Rome / The Rome EDITION

W Hotels; Roma; On-site; EUR 50,000 - 55,000; Full time

Benefits offered by this job

Iconic luxury hotels

Dynamic international environment

Career development opportunities

Collaborative culture

Job summary

W Rome and The Rome EDITION seek a dynamic IT Manager to lead the technology function across both luxury lifestyle properties in Rome. The role ensures smooth operations, security, and continuous improvement of IT systems, infrastructure, and user support while delivering an exceptional experience for associates and guests.

The cluster role covers IT operations, project leadership, cybersecurity, disaster recovery, and budget management, with a focus on PMS/POS and hotel technology platforms.

Qualifications

• Experience as IT Manager or Assistant IT Manager in hospitality preferred.
• Strong knowledge of networks, Microsoft environments, servers, cybersecurity, cloud solutions.
• Experience supporting PMS, POS, and hotel systems.

Responsibilities

• Manage IT operations across both Rome hotels.
• Ensure reliability, security, and performance of networks, servers, and end-user devices.
• Lead IT projects, upgrades, and technology initiatives.
• Maintain data protection standards and compliance with brand requirements.
• Manage IT vendors, contracts, and inventories.
• Provide technical support to hotel teams and leadership.
• Develop disaster recovery and business continuity plans.

Skills

Networks

Microsoft environments

Servers

Cybersecurity

Cloud solutions

PMS/POS Systems

Education

Bachelor's degree in Information Technology or related field

Job description

Additional Information

Job Number 26132641

Job Category Information Technology

Location 26/36 Via Liguria, Rome RM 187, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: EUR 50.000 - 55.000

Overview

At W Rome and The Rome EDITION, we are looking for a dynamic and service-driven IT Manager to lead the technology function across both luxury lifestyle properties.

This Cluster role is responsible for ensuring the smooth operation, security, and continuous improvement of all IT systems, infrastructure, and user support functions while delivering an exceptional experience for associates and guests.

Key Responsibilities

• Manage and oversee all hotel IT operations across both properties.
• Ensure the reliability, security, and performance of network infrastructure, servers, business applications, and end-user devices.
• Support hotel operations through effective management of PMS, POS, finance, HR, and corporate systems.
• Lead IT projects, upgrades, implementations, and technology initiatives.
• Maintain cybersecurity standards, data protection measures, and compliance with Marriott and EDITION brand requirements.
• Manage IT vendors, contracts, service providers, and equipment inventories.
• Provide technical support and troubleshooting to hotel associates and leadership teams.
• Develop and maintain disaster recovery and business continuity plans.
• Monitor technology-related expenses and manage departmental budgets.
• Train associates on IT systems, security awareness, and best practices.

Requirements

• Previous experience as an IT Manager, Assistant IT Manager in hospitality, highly preferred Marriott experience.
• Strong knowledge of networks, Microsoft environments, servers, cybersecurity, cloud solutions, and hotel technology platforms.
• Experience supporting PMS, POS, and operational hotel systems.
• Excellent problem-solving and project management skills.
• Ability to prioritize multiple projects and operational demands.Strong interpersonal and communication skills.
• Fluent English required; Italian is highly preferred.
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

What We Offer

• Opportunity to work within two of Rome's most iconic luxury lifestyle hotels.
• Exposure to a dynamic international environment.
• Career development opportunities within Marriott International.
• A collaborative culture focused on innovation, service excellence, and creativity.

If you are passionate about technology, hospitality, and creating seamless digital experiences, we’d love to hear from you.

Join us and help shape the future of technology at W Rome and The Rome EDITION.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.