Internal Trainer & Learning Specialist

SD Worx; Milano; Hybrid; EUR 36,000 - 44,000; Full time

Job summary

SD Worx Milano is seeking an experienced Learning & Development professional to design and deliver training across Italian and English, guiding managers through organisational change. You will drive data-informed L&D projects and act as the Talent SPOC to align initiatives with business needs.

The role offers a hybrid working arrangement with travel across Europe and a clear pathway in Talent Development. Bachelor’s degree and strong facilitation skills are essential.

Qualifications

• Bachelor’s degree required.
• Fluent Italian and English both required for training delivery.
• Proven experience in training, facilitation or talent development.
• Experience supporting organisational change or transformation programmes.
• Ability to influence and challenge stakeholders at different levels.
• Resilience and confidence in environments with change or resistance.
• Strong facilitation, coaching and communication skills.
• Balance empathy with a results-oriented mindset.

Responsibilities

• Design and facilitate learning experiences that support business transformation.
• Deliver workshops and development programmes in Italian and English.
• Guide managers and employees through organisational change.
• Translate business changes into practical learning journeys.
• Facilitate discussions, manage resistance and create engagement.
• Contribute to data-driven L&D projects focused on training effectiveness.
• Connect Learning & Development with the business as a Talent SPOC.
• Translate insights into learning solutions and design workshops.

Skills

Training delivery

Facilitation

Stakeholder management

Change enablement

Coaching

Communication

Fluent Italian

Fluent English

Analytics mindset

Education

Bachelor’s degree

Tools

Learning tools

HR systems

Job description

At SD Worx, training is at the heart of how we strengthen performance, enable growth and prepare our organisation for the future. SD Worx Italy is entering a new chapter. Following the integration of F2A into SD Worx, we are now preparing for a full transition to the SD Worx way of working. This creates a unique opportunity for an experienced Learning & Development professional who enjoys working in evolving environments and helping people navigate change.

What will you do?

1. Training delivery & change enablement – your core focus

• Design and facilitate learning experiences that support business transformation
• Deliver impactful workshops, training sessions and development programmes in Italian and English
• Guide managers and employees through organisational change
• Translate business changes into practical learning journeys
• Facilitate discussions, manage resistance and create engagement

2. L&D projects with a data-driven approach

• You contribute to learning projects linked to business impact.
• Work on L&D projects focused on training effectiveness and capability building
• Use data and feedback to identify needs and recommend actions
• Bring your own analytical mindset and experience into the team
• Follow up on planning, actions and risks within projects

3. Talent SPOC in your Markets

• You connect Learning & Development with the business.
• Ensure correct application of Talent processes in your Market(s)/segment
• Maintain overview and alignment across initiatives
• Build strong internal relationships and act as a trusted advisor

4. Learning design linked to projects

• You translate insights into learning solutions.
• Develop workshops based on project outcomes
• Improve existing trainings and propose new formats
• Focus on practical application and behaviour change

What do you bring?

• Bachelor’s degree
• Fluent Italian and English, both required for training delivery
• Proven experience in training, facilitation or talent development
• Experience supporting organisational change or transformation programmes
• Ability to influence and challenge stakeholders at different levels of the organisation
• Resilience and confidence in environments where change creates uncertainty or resistance
• Strong facilitation, coaching and communication skills
• Ability to balance empathy with a results-oriented mindset

Location: SD Worx Milano Office & willing to travel occasionally across Europe

Nice to have:

• Other language skills besides Italian and English
• Experience with learning tools or HR systems
• Knowledge of adult learning principles

What do we offer?

• A team focused on quality, ownership and collaboration
• Hybrid and flexible working environment
• Strong growth path in Talent Development
• Opportunity to develop expertise in behavioural methodologies
• Smart Working
• Ticket Restaurant

The salary band for this role starts at €40,000 gross annual salary and will be determined based on the candidate’s experience, skills and level of seniority.