Informatics Business Analyst

Abbott; Lombardia; Hybrid; EUR 48,000 - 72,000; Full time

Job summary

Abbott is seeking a Business Analyst in Milan to analyze data and define detailed requirements for informatics products within the Core Diagnostics Division. You will collaborate with R&D, IT, and business teams to translate needs into actionable designs and test plans.

The role requires a Bachelor’s degree in IT or related field, 2–3 years of requirements documentation, and fluency in English. Occasional travel to support cross-functional projects.

Qualifications

• Strong verbal and written communication skills.
• fluent in English (read/write/speak).
• At least 2–3 years of experience documenting requirements and supporting On Market products.
• At least 2 years of experience defining process workflow diagrams and user needs.

Responsibilities

• Serve as subject matter expert, define detailed requirements and analyze business needs.
• Assess end users workflow and collect feedback during beta sites and product familiarization studies.
• Translate users' business requirements into detailed functional designs for development, testing and implementation.
• Translate business and operational needs into measurable non-functional requirements (performance, security, reliability, scalability, compliance).
• Prepare detailed specifications and related documentation.
• Identify risks and issues impacting business rules and specifications.
• Participate in managing project scope and related changes.
• Assist QA with functional test case reviews.
• Collaborate with stakeholders on feasibility, effort and cost to implement requirements.
• Create and execute user acceptance test plans for software changes and enhancements.

Skills

Data analysis

Requirements gathering

Stakeholder collaboration

Documentation

Education

Bachelor’s degree or equivalent

Tools

Jama

Atlassian suite

MS Office Suite

Job description

Primary Job Function

This role requires an individual with a passion for analyzing data and providing insights for actionable business decisions. The Business Analyst is responsible for developing detailed requirements, analyzing customer data and identifying new opportunities for operational performance improvement, increased efficiency and workforce productivity for AlinIQ products.

The ideal candidate will have a demonstrable track record of success delivering new features or products, and a deep knowledge of diagnostic laboratory environment and processes. The candidate should be a critical contributor to defining the informatics products within Abbotts Core Diagnostics Division. She/he will also be responsible for supporting on-market products post-launch.

For this role the presence in the Milan Office 4 days per week is mandatory.

Core Job Responsibilities:

• Serve as subject matter expert, define detailed requirements, analyze business needs by means of interviews, workflow analyses and facilitate discussions with users.
• Perform assessment of end users workflow and collect feedback during beta sites implementation and product familiarization studies.
• Translate users' business requirements into detailed functional designs for development, testing and implementation.
• Translate business and operational needs into measurable non-functional requirements, ensuring solutions meet performance, security, reliability, scalability, and compliance expectations.
• Prepare detailed specifications and related documentation.
• Identify and communicate risks and issues impacting business rules, functional requirements and specifications.
• Participate in managing the scope of applications and related changes.
• Assist quality assurance with functional test case review.
• Collaborate with stakeholders on the evaluation of the feasibility, effort and costs to implement requirements.
• Create and execute user acceptance test plans for software changes and enhancements.

Position Accountability / Scope

She/he is accountable for leading product requirements within Scrum teams.

The individual will interact with project managers, product owners, and R&D leadership on project scope, timeline, risks and budget.

The individual will work as part of cross-functional teams in Global Marketing, Research & Development, Information Technology, Quality, Operations, Regulatory and Business Development to deliver informatics products.

Interaction with R&D, end users and other teams requires traveling.

Minimum Education

Bachelor’s degree in Information Technology, Systems Engineering, Software Engineering, Decision Sciences, or equivalent work experience.

Required Qualifications

• Strong verbal and written communication skills.
• Fluent in English (read/write/speak).
• At least 2-3 years of experience in documenting requirements, writing basic reports, modeling and providing oversight and support for On Market products.
• At least 2 years of experience defining process workflow diagrams, process/functional requirements and user needs.

Preferred Qualifications

• Good knowledge of laboratory environment. Experience in deployment and configuration of informatics solutions for laboratory is a plus.
• Computer proficiency with MS Office Suite: Excel, SharePoint, Visio, Project and Power Point.
• Knowledge of Jama and Atlassian suite is a plus.
• Ability to adapt quickly to changing business and technology needs.
• Collaborate effectively with internal team members.

Standard language for most roles:

• Applies Systems Thinking: Optimizes solutions from a system point of view by considering the effect of any change on other parts of the systems and supporting functions.; Defines parameters and boundaries for lower level design activities.
• Creates efficient protocols for validation of complex system functions and defines validation process.
• Exchanges Information: Exchanges information with appropriate frequency and within a time frame to maximize its utility and promote cross functional collaboration; verifies that information is understood by the recipient.
• Give Constructive Feedback: Give appropriate; helpful information specific to the issue; uses examples; ties feedback to specific business issues.
• Actively Participates in Team Meetings: Actively participates in design review to meet team goals by offering pro and con suggestions; works toward consensus.
• Serves in Multiple Team Roles: Serves as contributor; facilitator; consultant; technical expert; arbitrator; evaluator according to the needs of the team and task; Initiates Decisions: Makes timely and effective decisions; considers alternatives; uses sound judgment; achieves closure on work.
• Confronts Issues: Confronts issues in a constructive manner and at an appropriate organizational level; perseveres in the face of adversity.
• Translates changes in business goals and objectives into the skills; knowledge and experience needed for future work.
• Plans for and Achieves Development: Prepares a plan that sets appropriate development goals; establishes timelines to fulfill development needs; balances the time needed for accomplishing current work and achieving development goals.
• Evaluate Risk/Reward Trade Offs: Evaluate risks of alternatives; recommend actions and develop strategies to cope with various scenarios.; Help defining Applications for New Technologies: Contributes and implements operational strategy to achieve critical success factors for serving new applications.
• Contributes to Business Strategies: Evaluates technical trends; processes; and methods to contribute to the development of long term business strategies.

Creates or Advances Technology: Advances recognized leading edge technologies in a technical field; fosters an environment of innovation in others.For