In‑Room Dining Lead — Luxury Hospitality (Venice)

Four Seasons; Venezia; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Annual gross salary

Training and development

Employee discount

Dry cleaning

Employee meals

Job summary

Four Seasons Hotel Danieli, Venice, seeks an experienced Chef de Rang to deliver exceptional In‑Room Dining service and uphold our luxury standards. You will ensure accurate setup, presentation, and timely delivery of orders while engaging guests with warmth and precision.

Fluency in English and Italian is required. The role is full‑time at the historic Danieli property with shifts, weekends, and holidays. Legal work authorization in Italy is mandatory, and training opportunities are provided.

Qualifications

• Previous experience as Chef de Rang or similar service role, preferably in In‑Room Dining or luxury hospitality.
• Fluency in English and Italian.
• Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues.
• Ability to multitask with excellent organizational skills in a high‑end, fast‑paced service setting.
• Professional appearance and polished service style.
• A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories.
• Knowledge of HACCP standards and safe food handling practices.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Deliver high‑quality In‑Room Dining service to guest rooms with professionalism and warmth.
• Ensure accurate setup, presentation, delivery, and retrieval of In‑Room Dining orders in line with brand standards.
• Review orders prior to delivery to ensure completeness, accuracy, and presentation quality.
• Engage with guests in a courteous and attentive manner, ensuring a personalized experience.
• Coordinate closely with the Call Desk, Kitchen, and In‑Room Dining Supervisors to ensure smooth service flow.
• Anticipate guest needs and manage special requests with discretion and efficiency.
• Support service recovery by addressing guest concerns promptly and professionally.
• Maintain cleanliness and organization of In‑Room Dining service equipment, corridors, and service pantries.
• Ensure compliance with hygiene, safety, and HACCP procedures at all times.
• Oversee mise en place and readiness for assigned service periods.
• Act as a role model for service excellence and professional conduct within the In‑Room Dining team.
• Foster a positive, collaborative, and guest‑centric working environment.

Skills

Chef de Rang experience

English-Italian bilingual

Attention to detail

Interpersonal skills

Multitasking

Professional appearance

Passion for excellence

HACCP knowledge

Weekend flexibility

Job description

Four Seasons Hotel Danieli, Venice, seeks an experienced Chef de Rang to deliver exceptional In‑Room Dining service and uphold our luxury standards. You will ensure accurate setup, presentation, and timely delivery of orders while engaging guests with warmth and precision.

Fluency in English and Italian is required. The role is full‑time at the historic Danieli property with shifts, weekends, and holidays. Legal work authorization in Italy is mandatory, and training opportunities are provided.