Implementation Consultant, Enterprise | Emea

Deel; Piemonte; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Office membership

Rewards program

Healthcare

Competitive pay

Job summary

Deel is seeking a dedicated implementation professional to onboard and enable clients to adopt Deel’s platform, guiding configuration, integrations, and implementation through a structured process. You’ll partner with cross-functional teams to ensure smooth transitions and successful delivery, impacting client success and Deel’s growth in new markets.

You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage, in a fast‑growing SaaS company.

Qualifications

• 3+ years in implementation consulting, project management, or similar
• Strong understanding of SaaS platforms, global payroll, or HRIS systems
• Experience managing client relationships through implementation
• Excellent project management with timelines and priorities
• Strong problem-solving and troubleshooting
• Clear communication with both technical and non-technical audiences
• Experience with CRM tools (Salesforce) and project management software (Asana, Jira)
• Ability to work independently and in cross-functional teams
• Willingness to travel for client meetings or on-site implementations

Responsibilities

• Lead client onboarding and implementation projects for Deel’s platform
• Collaborate with clients to capture requirements and configure solutions
• Provide product expertise during implementation including setup, integrations, and testing
• Coordinate with Sales, Customer Success, and Product for seamless handoff
• Develop and maintain project plans, timelines, and documentation
• Provide training and support to clients on using Deel’s platform
• Identify process improvements to boost efficiency
• Capture client feedback for product improvements
• Manage multiple client implementations with high customer satisfaction

Skills

Client onboarding

Project management

SaaS platforms

Global payroll

HRIS systems

Stakeholder management

CRM tools

Cross-functional collaboration

Travel willingness

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

Salesforce

Asana

Jira

Job description

In this role you onboard and enable clients to adopt Deel’s platform, guiding them through configuration, integrations, and implementation. You’ll partner with cross-functional teams to ensure a smooth transition and successful delivery, impacting client success and Deel’s growth in new markets. You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage. This is a chance to shape implementations at scale within a fast‑growing SaaS company.

Inclusion and equal opportunity

• Flexible working office membership (IWG)
• Total rewards programs
• Healthcare and benefits
• Competitive pay aligned to local currency
• Lead client onboarding and implementation projects for Deel’s platform
• Collaborate with clients to capture requirements and configure solutions
• Provide product expertise during implementation including setup, integrations, and testing
• Coordinate with Sales, Customer Success, and Product for seamless handoff
• Develop and maintain project plans, timelines, and documentation
• Provide training and support to clients on using Deel’s platform
• Identify process improvements to boost efficiency
• Capture client feedback for product improvements
• Manage multiple client implementations with high customer satisfaction
• 3+ years in implementation consulting, project management, or similar
• Strong understanding of SaaS platforms, global payroll, or HRIS systems
• Experience managing client relationships through implementation
• Excellent project management with timelines and priorities
• Strong problem-solving and troubleshooting
• Clear communication with both technical and non-technical audiences
• Experience with CRM tools (Salesforce) and project management software (Asana, Jira)
• Ability to work independently and in cross-functional teams
• Willingness to travel for client meetings or on-site implementations
• Bachelor's degree in Business, Information Systems, or related field
• strong communication and interpersonal skills
• customer-focused mindset
• ability to work cross-functionally
• SaaS platforms
• global payroll
• HRIS systems