Hybrid ERP Business Consultant: Process Optimization & Training

SYS-DAT S.p.A..; Carpi; Ibrido; EUR 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid mode

Descrizione del lavoro

SYS-DAT Group, via its VERSYA unit in Carpi, seeks a Business Consultant to provide second-level ERP-focused consulting, analyze customer needs, and manage software anomalies while delivering user training and documented solutions.

The role emphasizes collaborating with clients to optimize business processes, perform functional testing, and draft comprehensive functional documents. A bachelor’s degree and teamwork aptitude are required.

Competenze

• Bachelor’s degree in engineering or economics or equivalent and knowledge of key business processes.
• Strong aptitude for problem solving.
• Online customer management skills.
• Aptitude for teamwork.

Mansioni

• Specialist Consulting: Providing second-level application consulting to solve problems and optimize customer business processes through the use of ERP software.
• Requirements Analysis: Collect and analyze customer requirements to understand the needs and define the most appropriate solutions.
• Anomaly Management: Take charge of and manage reports of software anomalies, coordinating activities until they are fully resolved.
• User Training: Organize and hold training sessions for customers on the use of newly implemented modules or features.
• Functional Testing: Perform extensive testing to validate developed solutions and ensure that they meet customer requirements.
• Drafting Documentation: Write clear and detailed functional documents describing the analysis performed and the proposed solutions.

Conoscenze

Problem solving

Online customer management

Teamwork

Training

Documentation

Formazione

Bachelor’s degree in engineering or economics

Descrizione del lavoro

SYS-DAT Group, via its VERSYA unit in Carpi, seeks a Business Consultant to provide second-level ERP-focused consulting, analyze customer needs, and manage software anomalies while delivering user training and documented solutions.

The role emphasizes collaborating with clients to optimize business processes, perform functional testing, and draft comprehensive functional documents. A bachelor’s degree and teamwork aptitude are required.