ERP Solutions Consultant | Process Optimization & Training

SYS-DAT S.p.A..; Carpi; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

SYS-DAT Group, a leading IT solutions provider, through its Versya subsidiary in Carpi, is seeking a Business Consultant to join the consulting department and help optimize client processes via ERP software.

The role involves specialized consulting, requirements analysis, incident management, user training, functional testing and documentation, with compensation determined by skills and qualifications and opportunities for growth in a dynamic environment.

Competenze

• Bachelor’s degree in Engineering or Economics, or equivalent qualifications with knowledge of key business processes (accounting and administrative processes).
• Strong problem-solving skills.
• Online customer management capabilities.
• Ability to work in a team.

Mansioni

• Specialized Consulting: Provide second-level implementation consulting to resolve issues and optimize the client’s business processes through ERP software.
• Requirements Analysis: Gather and analyze customer requests to define the most appropriate solutions.
• Incident Management: Take charge of and manage reports of software issues, coordinating activities until resolved.
• User Training: Organize and conduct training sessions for customers on new modules or implemented features.
• Functional testing: Perform thorough testing to validate the developed solutions and ensure that they meet the client’s requirements.
• Documentation Preparation: Write clear and detailed technical documents that describe the analyses performed and the proposed solutions.

Conoscenze

ERP knowledge

Problem solving

Teamwork

Requirements analysis

Formazione

Bachelor’s degree in Engineering or Economics

Descrizione del lavoro

SYS-DAT Group, a leading IT solutions provider, through its Versya subsidiary in Carpi, is seeking a Business Consultant to join the consulting department and help optimize client processes via ERP software.

The role involves specialized consulting, requirements analysis, incident management, user training, functional testing and documentation, with compensation determined by skills and qualifications and opportunities for growth in a dynamic environment.