Hybrid Embedded Customer Integration Engineer

Redline Group; Italy; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Redline Group is seeking a Customer Integration Engineer in Torrita Tiberina, Italy, with hybrid working. You will troubleshoot complex hardware and software, develop integration tools, and support OS provisioning for embedded platforms.

You will collaborate with Software, Firmware, FPGA and Product teams, run technical workshops, document solutions, and guide customers through evaluation, onboarding and production readiness across EMEA.

Qualifications

• Proven experience in a customer-facing technical role.
• Experience with Windows and Linux environments on embedded platforms.
• Strong scripting and automation skills.

Responsibilities

• Work directly with customers during evaluation, onboarding, integration and production readiness.
• Investigate, troubleshoot and resolve complex hardware, OS and software issues.
• Develop integration tools, scripts and reference configurations.
• Deliver technical workshops, product demonstrations and customer enablement sessions.
• Collaborate with Software, Firmware, FPGA and Product teams to improve tooling and customer experience.
• Create and maintain technical documentation, integration guides and troubleshooting resources.

Skills

Windows troubleshooting

Linux troubleshooting

Embedded systems

C/C++/Python

Scripting

Technical communication

Customer-facing

OS provisioning

Tools

USB interfaces

TCP/IP networking

PCIe interface

GPIO control

OS provisioning

Job description

Redline Group is seeking a Customer Integration Engineer in Torrita Tiberina, Italy, with hybrid working. You will troubleshoot complex hardware and software, develop integration tools, and support OS provisioning for embedded platforms.

You will collaborate with Software, Firmware, FPGA and Product teams, run technical workshops, document solutions, and guide customers through evaluation, onboarding and production readiness across EMEA.