Customer Integration Engineer

Rise Technical Recruitment Ltd; Torrita Tiberina; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Holiday

Private medical insurance

Pension

More benefits

Job summary

Rise Technical Recruitment Ltd is partnering with a respected technology business to recruit a Customer Integration Engineer in Torrita Tiberina. The role blends hands-on software and hardware work with customer-facing support, within an embedded systems environment on Linux and Windows.

You will investigate issues, develop tools, test peripherals, and collaborate with engineering, QA, product, sales and marketing. Hybrid working 2 days per week; fluency in English and Italian is essential.

Qualifications

• Experience with hardware and software troubleshooting.
• Good Linux and Windows knowledge.
• Programming or scripting experience.
• Strong communication and customer-facing abilities.
• Fluent English and Italian.

Responsibilities

• Investigate and resolve hardware, software, and integration issues.
• Configure, test, and support embedded computing platforms and peripherals.
• Develop diagnostic applications, scripts, and automation tools.
• Work directly with customers on technical evaluations and troubleshooting.
• Collaborate with engineering and commercial teams to improve products and integrations.
• Occasional international travel for customer meetings, training, and exhibitions.

Skills

Linux

Windows

C/C++/C#

Customer-facing

English Italian

Tools

Embedded Linux

Firmware testing

Diagnostics scripting

Job description

Customer Integration Engineer

€50,000 – €70,000 + Holiday + Private Medical Insurance + Pension + More Benefits

Torrita Tiberina – Hybrid (2 days per week)

Are you a hands-on software engineer who enjoys solving technical problems, working with embedded hardware and software, and building strong relationships with customers while helping them successfully integrate innovative technology solutions?

This is an excellent opportunity to join a highly respected technology business operating at the forefront of specialised computing platforms. You'll work within a collaborative engineering environment, gaining exposure to embedded systems, Linux and Windows platforms, electronics, firmware, software development, and customer-facing technical support.

In this varied position, you'll investigate technical issues, develop diagnostic tools and software utilities, test hardware and peripherals, and support customers throughout product evaluation and integration. Working closely with Engineering, QA, Product, Sales, and Marketing teams, you will play a key role in bridging technical development with real-world customer requirements.

The ideal candidate will have practical experience with hardware and software troubleshooting, good Linux and Windows knowledge, and some programming or scripting experience. Equally important is the ability to communicate technical concepts clearly, build relationships with customers, and approach challenges with curiosity and initiative.

The Role:

• Investigate and resolve hardware, software, and integration issues
• Configure, test, and support embedded computing platforms and peripherals
• Develop diagnostic applications, scripts, and automation tools
• Work directly with customers on technical evaluations and troubleshooting
• Collaborate with engineering and commercial teams to improve products and integrations
• Occasional international travel for customer meetings, training, and exhibitions

The Person:

• Experience with Linux and/or Windows system administration and troubleshooting
• Programming or scripting experience (C, C++, C#)
• Strong problem-solving and analytical skills
• Excellent communication and customer-facing abilities
• Fluent speaking in both English and Italian