Hybrid Customer Engagement & Sales Support Specialist

YDU JC Air Cond & Ref Inc.- Dubai; Italia; Ibrido; EUR 36.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers €8

Flexible working hours

Agile working

Company welfare package

Career growth opportunities

Descrizione del lavoro

Sensormatic Solutions in Italy is seeking an energetic Sales Assistant / Customer Engagement Manager to support sales activities and build lasting customer relationships. This hybrid role blends sales support, customer engagement, and account management to deliver an exceptional experience and drive growth.

The successful candidate will be highly organized, proactive, and customer-focused, with experience in CRM tools and Salesforce, and a degree in business-related field.

Competenze

• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• 2+ years of experience in sales support, customer success, customer engagement, account management, or a related role.
• Strong communication and interpersonal skills

Mansioni

• Support the sales team with daily administrative and operational activities
• Prepare quotations, sales reports, presentations, and customer documentation
• Maintain and update CRM systems, ensuring accurate customer and sales data
• Coordinate order processing and track customer requests
• Collaborate with internal departments to ensure timely delivery and customer satisfaction
• Monitor sales performance metrics and prepare regular reports
• Build and maintain strong relationships with Key customers
• Serve as the primary point of contact for Key customer questions, requests, and issue resolution
• Attend networking events with customers
• Promote a customer-centric culture across the organization

Conoscenze

Sales support

Customer engagement

Account management

CRM experience

Formazione

Bachelor's degree in Business, Marketing, Communications, or a related field

Strumenti

Salesforce

Descrizione del lavoro

Sensormatic Solutions in Italy is seeking an energetic Sales Assistant / Customer Engagement Manager to support sales activities and build lasting customer relationships. This hybrid role blends sales support, customer engagement, and account management to deliver an exceptional experience and drive growth.

The successful candidate will be highly organized, proactive, and customer-focused, with experience in CRM tools and Salesforce, and a degree in business-related field.