Hubspot administrator - remote

YO AI Labs; Lombardia; Remote; EUR 45,000 - 67,000; Full time

Job summary

YO AI Labs cerca un Salesforce / HubSpot Administrator - Revenue Systems per supportare un progetto SaaS orientato all'eccellenza operativa tra CRM e sistemi di entrate.

Il ruolo prevede auditing di CRM, risoluzione di incongruenze dati e definizione di processi coerenti tra piattaforme SaaS, con attenzione a integrazioni e gestione governance.

Comunicazione efficace in inglese richiesta, con esperienza in ambienti SaaS e gestione di implementazioni CRM.

Qualifications

• 4-6 anni di esperienza pratica con Salesforce, HubSpot, Dynamics 365 o CRM simili.
• Esperienza nella gestione di implementazioni CRM, migrazioni o rollout.
• Conoscenza approfondita di campi, oggetti, flussi, regole di validazione, automazione e permessi.
• Esperienza con almeno due sistemi revenue o operativi (fatturazione, CPQ, ticketing, integrazioni).

Responsibilities

• Audit CRM e sistemi revenue integrati per incongruenze, politiche obsolete, record duplicati e problemi di automazione.
• Analizzare conflitti di policy e determinare regole aziendali adeguate.
• Rivedere e riconciliare dati tra CRM e piattaforme collegate.
• Creare prompt operativi chiari e documentazione per scenari SaaS complessi.
• Documentare cambiamenti di sistema consigliati e decisioni operative.
• Valutare l'impatto delle modifiche CRM su billing, CPQ, ticketing e strumenti integrati.
• Fornire insight su ottimizzazione CRM, design di sistema e governance sostenibile.

Skills

Salesforce

HubSpot

Dynamics 365

CRM migrations

Data reconciliation

APIs

SQL

SaaS environments

English communication

Job description

Luogo di lavoro: Milano

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.