CRM & Revenue Systems Specialist (Remote, SaaS)

YO AI Labs; Lombardia; Remote; EUR 62,000 - 117,000; Part time

Job summary

YO AI Labs in Milano/Remote is seeking an experienced Salesforce/HubSpot Administrator to support a customer project focused on operational excellence across CRM and revenue systems. You will optimize data flows, enforce governance, and help AI systems interpret complex business rules.

Ideal candidates bring 4–6 years of hands-on CRM experience (Salesforce, HubSpot, or Dynamics 365), strong SQL and API skills, and a track record of successful CRM implementations in SaaS environments.

Qualifications

• 4-6 years hands-on experience with Salesforce, HubSpot, Dynamics 365 or similar CRM.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integrations.
• SQL, APIs, data models, and cross-system data reconciliation.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies and duplicate records.
• Analyze policy conflicts and define appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and governance decisions.
• Assess impact of CRM changes on billing, CPQ, ticketing, and integrations.
• Provide insights on CRM optimization and system design.

Skills

Salesforce

HubSpot

CRM administration

Microsoft Dynamics 365

SQL

APIs

Tools

CPQ

Billing systems

Ticketing systems

Job description

YO AI Labs in Milano/Remote is seeking an experienced Salesforce/HubSpot Administrator to support a customer project focused on operational excellence across CRM and revenue systems. You will optimize data flows, enforce governance, and help AI systems interpret complex business rules.

Ideal candidates bring 4–6 years of hands-on CRM experience (Salesforce, HubSpot, or Dynamics 365), strong SQL and API skills, and a track record of successful CRM implementations in SaaS environments.