HR Operations Specialist — AI-Driven Process & Lifecycle

ABB Inc; Dalmine; Hybrid; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work options

Wellbeing support

Job summary

ABB is hiring for an HR Operations Specialist in Lombardy (Dalmine) with a hybrid work model. You will process HR requests across service lines, support internal customers, and ensure data quality in HR systems.

You'll use AI-assisted tools to streamline tasks, deliver timely tickets, and contribute to continuous improvement. A Bachelor’s degree in HR or related field and strong communication are required; Italian and English skills are valued.

Qualifications

• Bachelor's degree in HR, Business Administration or related field.
• Experience in HR Operations or similar role.
• Proficient in Microsoft Office; Workday and SAP knowledge is a plus.
• Excellent communication and customer service orientation.
• Curiosity towards AI and emerging technologies in HR.

Responsibilities

• Execute and deliver assigned HR Services in compliance with SOPs, policies and SLAs.
• Support employee queries and the HR community through ticketing tools.
• Identify and recommend process improvements leveraging feedback and AI tools.
• Use AI tools and digital solutions to automate repetitive tasks and improve data accuracy.
• Perform data entry into HR systems and provide on-demand reports.

Skills

Communication

Customer service

Attention to detail

Multitasking

Education

Bachelor's degree in HR / Business Administration

Tools

Workday

SAP

Microsoft Office

Job description

ABB is hiring for an HR Operations Specialist in Lombardy (Dalmine) with a hybrid work model. You will process HR requests across service lines, support internal customers, and ensure data quality in HR systems.

You'll use AI-assisted tools to streamline tasks, deliver timely tickets, and contribute to continuous improvement. A Bachelor’s degree in HR or related field and strong communication are required; Italian and English skills are valued.