HR Operations Specialist - Temporary

ABB Inc; Dalmine; Ibrido; EUR 30.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Hybrid work options

Wellbeing support

Descrizione del lavoro

ABB is hiring for an HR Operations Specialist in Lombardy (Dalmine) with a hybrid work model. You will process HR requests across service lines, support internal customers, and ensure data quality in HR systems.

You'll use AI-assisted tools to streamline tasks, deliver timely tickets, and contribute to continuous improvement. A Bachelor’s degree in HR or related field and strong communication are required; Italian and English skills are valued.

Competenze

• Bachelor's degree in HR, Business Administration or related field.
• Experience in HR Operations or similar role.
• Proficient in Microsoft Office; Workday and SAP knowledge is a plus.
• Excellent communication and customer service orientation.
• Curiosity towards AI and emerging technologies in HR.

Mansioni

• Execute and deliver assigned HR Services in compliance with SOPs, policies and SLAs.
• Support employee queries and the HR community through ticketing tools.
• Identify and recommend process improvements leveraging feedback and AI tools.
• Use AI tools and digital solutions to automate repetitive tasks and improve data accuracy.
• Perform data entry into HR systems and provide on-demand reports.

Conoscenze

Communication

Customer service

Attention to detail

Multitasking

Formazione

Bachelor's degree in HR / Business Administration

Strumenti

Workday

SAP

Microsoft Office

Descrizione del lavoro

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:HR Operations Team Lead__Your Role and ResponsibilitiesYou will have the opportunity to perform day-to-day processing of HR requests related to multiple service lines, with a major focus on Employee Life Cycle. You will provide appropriate support for internal customers and deliver accurate and timely processing of information for all stakeholders. We are looking for someone who brings not only solid process knowledge but also a genuine curiosity for new ways of working, including the use of AI and digital tools to simplify and improve HR processes.- Work model: #LI-HybridIn this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:Executing and delivering assigned HR Services in compliance with all standard operating procedures, policies and Service Level Agreements (SLAs).Supporting employee queries and the HR community through ticketing tools, ensuring timely and quality responses.Identifying and recommending process improvements and simplifications, leveraging customer feedback, operational experience and AI-based tools.Using AI tools and digital solutions to automate repetitive tasks, improve data accuracy and enhance overall process efficiency.Performing data entry into HR systems, maintaining high levels of data quality and accuracy.Providing on-demand reports and data-driven insights related to HR processes.Actively contributing to a culture of continuous improvement and change, challenging existing ways of working when better alternatives exist.Supporting the team on ad hoc activities and cross-functional HR projects.Qualifications for the RoleBachelor's degree in Human Resources, Business Administration or a related field.Experience in HR Operations or a similar role is preferred.Proficiency in Microsoft Office; Workday and SAP knowledge is a plus.Excellent communication skills, customer service orientation and strong attention to detail.Proactive mindset with a \"can do\" attitude and the ability to manage multiple priorities.Curiosity towards AI, digital tools and emerging technologies applied to HR processes is a plusDemonstrated interest or experience in process improvement, simplification and change management.Openness to change: comfortable working in an evolving environment and eager to test new approaches.You are at ease communicating in Italian and English, both written and spokenCompensation PackageAs part of our commitment to transparency, we want to share the compensation details for this position:Applicable CBA: MetalmeccanicoMinimum annual salary: €33.000,00Variable Pay: Eligible for Company Productivity BonusThe offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.Benefits as per policyFlexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their familiesWelfare plan with a wide range of personalized servicesCanteen or meal vouchers providedMore about usOur mission in Human Resources (HR) is to help ABB stand out when it comes to our people - from leadership, performance and talent management to rewards and career opportunities. In all that we do, we seek to create competitive advantage by dedicating resources to attracting, developing and retaining talented individuals who are customer-focused, collaborative and innovative.Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.Run What Runs the World.#ABBCareers #RunwithABBBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.