Hr Operation

Michael Page International; Milano; On-site; EUR 90,000 - 130,000; Full time

Job summary

Michael Page International, Milano, cerca un HR Operations Manager per supervisionare le operazioni HR, l'amministrazione del personale, la governance della payroll, i sistemi HR e la gestione dei dati sui dipendenti.

Il ruolo è cruciale per costruire processi HR efficienti e un modello di servizio efficace che supporti dipendenti e responsabili di business, garantendo conformità normativa e reporting avanzato.

Qualifications

• Laurea magistrale in HR, amministrazione aziendale, diritto o discipline affini.
• Minimo 10 anni di esperienza HR con focus su HR Operations.
• Esperienza in gestione amministrazione del personale, payroll e compliance.
• Conoscenza solida di HR systems, preferibilmente SAP SuccessFactors.
• Gestione budget HR, reportistica e people analytics.
• Capacità di leadership e gestione team HR.
• Conoscenza del diritto del lavoro italiano.
• Fluenza in italiano e inglese.
• Spiccate capacità analitiche, organizzative e miglioramento processi.

Responsibilities

• Guidare e sviluppare la funzione HR Operations fornendo servizi di alta qualità in tutte le fasi del ciclo di vita dei dipendenti.
• Supervisionare amministrazione del personale, gestione contratti, payroll governance e programmi benefit.
• Garantire conformità a leggi del lavoro, sicurezza sociale e requisiti normativi.
• Coordinare relazioni con fornitori esterni, vendor payroll e autorità competenti.
• Guidare miglioramenti continui e l'ottimizzazione di processi HR e modelli operativi.
• Gestire sistemi HR e garantire integrità, qualità e sicurezza dei dati.
• Sviluppare e monitorare report e analytics HR per insight sulla forza lavoro.
• Collaborare con Finance su headcount, budgeting e monitoraggio costi.
• Supportare crescita organizzativa implementando HR operations scalabili.
• Contribuire a progetti di trasformazione HR e digitalizzazione.

Skills

HR Operations

People analytics

Process improvement

Payroll governance

Italian labour law

Leadership

Bilingual Italian-English

Education

Master's degree in HR or related fields

Master's degree in Business Administration

Master's degree in Law

Tools

SAP SuccessFactors

HRIS systems

Job description

Categoria: Healthcare / Pharmaceutical

Luogo di lavoro: Milano

Reporting to the Head of HR, the HR Operations Manager will be responsible for overseeing HR operations, personnel administration, payroll governance, HR systems and workforce data management.

The role will play a key part in building effective HR processes and ensuring an efficient service model that supports both employees and business leaders.

Key Responsibilities

• Lead and develop the HR Operations function, ensuring high-quality service delivery across all employee lifecycle processes.
• Oversee personnel administration, contract management, payroll governance and employee benefits programs.
• Ensure compliance with labour legislation, social security and regulatory requirements.
• Coordinate relationships with external providers, payroll vendors and relevant authorities.
• Drive the continuous improvement and optimization of HR processes and operating models.
• Manage HR systems and ensure the integrity, quality and security of employee data.
• Develop and monitor HR reporting and analytics, providing meaningful workforce insights.
• Partner with Finance on headcount planning, personnel budgeting and cost monitoring activities.
• Support organizational growth by implementing scalable and efficient HR operations.
• Contribute to HR transformation projects, digitalization initiatives and process improvements.

Requisiti:

RequirementsMaster's Degree in Human Resources, Business Administration, Law or related disciplines.At least 10 years of HR experience with a strong focus on HR Operations.Proven experience managing personnel administration, payroll processes and HR compliance.Strong knowledge of HR systems, preferably SAP SuccessFactors or similar platforms.Experience managing HR budgets, workforce reporting and people analytics.Demonstrated experience leading and developing HR teams.Solid understanding of Italian labour law.Fluency in Italian and English.Strong analytical, organizational and process improvement skills.Preferred QualificationsExperience within international and complex organizations.Experience managing HR transformation and digitalization projects.Knowledge of multiple collective bargaining agreements (CCNL) is considered an advantage.Exposure to employee relations and labour law matters is appreciated, although the primary focus of the role is HR Operations excellence.