HR Manager

Villa Igiea, a Rocco Forte hotel; Palermo; In loco; EUR 35.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Permanent contract: CCNL Tourism

Staff celebrations

Discounted hotel stays

Discounts at bars/restaurants

Wellness & spa discounts

Descrizione del lavoro

Villa Igiea, a Rocco Forte hotel in Palermo, seeks an HR Manager to embed the people strategy, partner with leadership, and drive hotel success. You will manage daily HR operations and shape employee experience across the lifecycle.

Responsibilities include performance management, onboarding, L&D support, and engagement initiatives, with strong emphasis on integrity, collaboration, and people development in a luxury hospitality setting.

Competenze

• Bachelor’s degree in Human Resources or equivalent.
• Advanced level English.
• Hospitality HR experience preferred.
• Strong computer literacy including MS Office.
• Proven organizational and deadline management skills.

Mansioni

• In charge of day to day HR operations.
• Foster a workplace culture that inspires and engages our People.
• Shape a positive employee experience through the lifecycle.
• Embed performance management with smart objectives and feedback.
• Support recruitment, onboarding and learning initiatives.

Conoscenze

Managing Team Performance

Personal Effectiveness

Personal and team development

Business awareness

Service excellence

Technically skilled

Formazione

Bachelor's degree in Human Resources

Descrizione del lavoro

HUMAN RESOURCES MANAGER

Main Purpose:

The purpose of the HR Manager is ensuring that the Company People strategy is embedded in the property, being a trusted partner to the leadership team and actively contributing to the hotel success.

Reports to: Area Director of HR, Sicily and in dotted line to the General Manager.

Main duties and responsibilities:

• In charge of day to day HR operations
• Foster a workplace culture that inspires and engages our People, where everyone feel valued
• Shape a positive employee experience through all the employee life cycle
• Embed a performance management approach by ensuring that managers and all team member have smart objectives, receive regular feedback and continuously develop competencies
• Work with the Management to develop and act people-oriented and engaging activities (e.g. Team Building, Staff Parties);
• Support the HODs in analyzing the results of the Engagement Survey and in planning action plans;
• Cooperate with the Personnel Administrator to ensure that hr administration practices are compliant with national law and aligned to Company culture;
• Support the leadership team in managing workplace conflicts in a positive and proactive way;
• Manage disciplinary processes in cooperation with Area HR Director;
• Support the Regional Recruitment Team in the entire hiring process, including interviewing and overviewing the HODs’ required actions;
• Work together with the Regional Recruitment Manager in organizing school visits, Company meetings and in attending local Career and Job Fairs;
• Engage and partner with HODs to identify learning opportunities and needs and report them to the L&D Manager;
• Manage the newcomers onboarding process, delivering the Induction program;
• Support the L&D Manager in organizing trainings, managing every logistical need;
• Provide advice on personal development plans and contribute to introduce systems that identify employees with high potential, develop career paths for succession planning and self-development.
• Organise H&S training and monitor certificates compliance and expiring dates

What we offer:

• Permanent contract according to C.C.N.L. Settore Turismo.
• Learning & Development activities and career opportunities.
• Opportunity to stay in our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spas.
• Free access to an everyday discount/benefit marketplace;
• Staff celebrations.
• Permanent contract; CCNL Tourism. Gross annual salary: €35,000-€40,000.

Competencies required:

• Managing Team Performance: Sets high standards for oneself, provides guidance to Management, suggest development and corrective actions in order to support the achievement consistently high levels of service.
• Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
• Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
• Service excellence: acts as Company Ambassador, delivering its style and its culture to every stakeholder in order to be successful.
• Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the Company culture.

Other requirements:

• Previous experience in Human Resources in the same role; hospitality area is preferred;
• English knowledge at Advanced level;
• Bachelor’s degree in Human Resources or equivalent;
• Strong computer literacy including knowledge of Microsoft Office;
• Self-motivated with high-performance standards and strong emphasis on quality of work;
• Proven organizational skills with the ability to plan, prioritize, and meet deadlines in a dynamic environment;
• Solid work ethic, characterized by integrity, reliability, accountability and respect for others;
• Evidence of self-development through readings, participation to workshops, professional courses.