HR Manager

Hotel Domani; Palermo; Ibrido; EUR 35.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Reduced hotel rate

Discounts at bars/restaurants

Spa discounts

Marketplace access

Staff celebrations

Permanent contract: CCNL Tourism

Descrizione del lavoro

Hotel Domani is seeking an Human Resources Manager to embed the People strategy in the property and partner with leadership for hotel success. The role reports to the Area Director of HR, Sicily, with dotted line to the General Manager.

You will lead day-to-day HR operations, shape a positive employee experience, drive performance management, and support recruitment, onboarding, L&D, and compliance across the hotel.

Competenze

• Bachelor’s degree in Human Resources or equivalent.
• Excellent English (Advanced) and strong communication skills.
• High level of computer literacy including Microsoft Office.
• Self-motivated with high performance standards and quality focus.
• Proven organizational skills with ability to plan, prioritize and meet deadlines.
• Strong integrity, reliability, accountability and respect for others.
• Evidence of self-development through readings, workshops or courses.

Mansioni

• Oversee day-to-day HR operations for the property.
• Foster a workplace culture that engages and values people.
• Shape the employee experience across the lifecycle from onboarding to separation.
• Embed performance management with smart objectives and regular feedback.
• Collaborate with Management to plan people-focused activities and events.
• Support engagement surveys analysis and action planning.
• Ensure HR administration compliance with national law and company culture.
• Assist leadership in managing workplace conflicts and disciplinary processes.
• Support full-cycle recruitment with interviewing and action planning.

Conoscenze

Team performance management

Personal effectiveness

People development

Business awareness

Service excellence

Technical skills

Formazione

Bachelor's degree in Human Resources

Strumenti

Microsoft Office

Descrizione del lavoro

HUMAN RESOURCES MANAGER

Main Purpose:

The purpose of the HR Manager is ensuring that the Company People strategy is embedded in the property, being a trusted partner to the leadership team and actively contributing to the hotel success.
Reports to: Area Director of HR, Sicily and in dotted line to the General Manager.

Main duties and responsibilities:

• In charge of day to day HR operations
• Foster a workplace culture that inspires and engages our People, where everyone feel valued
• Shape a positive employee experience through all the employee life cycle
• Embed a performance management approach by ensuring that managers and all team member have smart objectives, receive regular feedback and continuously develop competencies
• Work with the Management to develop and act people-oriented and engaging activities (e.g. Team Building, Staff Parties);
• Support the HODs in analyzing the results of the Engagement Survey and in planning action plans;
• Cooperate with the Personnel Administrator to ensure that hr administration practices are compliant with national law and aligned to Company culture;
• Support the leadership team in managing workplace conflicts in a positive and proactive way;
• Manage disciplinary processes in cooperation with Area HR Director;
• Support the Regional Recruitment Team in the entire hiring process, including interviewing and overviewing the HODs’ required actions;
• Work together with the Regional Recruitment Manager in organizing school visits, Company meetings and in attending local Career and Job Fairs;
• Engage and partner with HODs to identify learning opportunities and needs and report them to the L&D Manager;
• Manage the newcomers onboarding process, delivering the Induction program;
• Support the L&D Manager in organizing trainings, managing every logistical need;
• Provide advice on personal development plans and contribute to introduce systems that identify employees with high potential, develop career paths for succession planning and self-development.
• Organise H&S training and monitor certificates compliance and expiring dates

What we offer:

• Permanent contract according to C.C.N.L. Settore Turismo.
• Learning & Development activities and career opportunities.
• Opportunity to stay in our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spas.
• Free access to an everyday discount/benefit marketplace;
• Staff celebrations.
• Permanent contract; CCNL Tourism. Gross annual salary: €35,000-€40,000.

Competencies required:

• Managing Team Performance: Sets high standards for oneself, provides guidance to Management, suggest development and corrective actions in order to support the achievement consistently high levels of service.
• Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
• Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
• Service excellence: acts as Company Ambassador, delivering its style and its culture to every stakeholder in order to be successful.
• Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the Company culture.

Other requirements:

• Previous experience in Human Resources in the same role; hospitality area is preferred;
• English knowledge at Advanced level;
• Bachelor’s degree in Human Resources or equivalent;
• Strong computer literacy including knowledge of Microsoft Office;
• Self-motivated with high-performance standards and strong emphasis on quality of work;
• Proven organizational skills with the ability to plan, prioritize, and meet deadlines in a dynamic environment;
• Solid work ethic, characterized by integrity, reliability, accountability and respect for others;
• Evidence of self-development through readings, participation to workshops, professional courses.