Housekeeping attendant

Bachecalavoro; Capri; On-site; EUR 18,000 - 27,000; Full time

Job summary

Bachecalavoro is hiring a Housekeeping Attendant in Capri to clean, service, and present guest rooms to the highest standards of hygiene, comfort, safety, and visual detail. You will work closely with Housekeeping colleagues and other departments to anticipate guest needs while preserving privacy.

The role requires discreet, meticulous care to ensure immaculate environments for arrivals, stays, and turndown, with a strong emphasis on attention to detail and guest privacy in a luxury setting.

Responsibilities

• Clean, service, and prepare assigned guestrooms and suites for arrivals, departures, stayovers, and turndown in accordance with hotel procedures and presentation standards.
• Make beds and replace bedlinen, towels, bathrobes, and other textiles using the required methods and quality standards.
• Clean and sanitise bathrooms thoroughly, including showers, baths, toilets, basins, mirrors, fixtures, floors, and amenities.
• Dust, polish, vacuum, mop, and spot-clean furniture, floors, carpets, glass, decorative objects, wardrobes, and other room surfaces with care.
• Replenish toiletries, guest supplies, stationery, refreshments, linen, and other amenities accurately and according to established par levels and room setup guides.
• Inspect each room carefully before release, correcting presentation details and ensuring it is clean, complete, comfortable, and ready for the guest.
• Respect guest privacy and personal belongings at all times, following room-entry, confidentiality, key-control, and do-not-disturb procedures.
• Respond politely and promptly to guest requests for additional supplies or services, providing assistance directly or coordinating with the appropriate department.
• Report maintenance defects, damaged or missing items, safety concerns, unusual conditions, and room-status discrepancies promptly to the appropriate colleague.
• Identify, secure, and hand over lost-and-found items immediately in accordance with hotel procedures.
• Maintain housekeeping equipment, linen, and supply areas in a clean, organized, fully stocked, and secure condition.
• Use cleaning products, equipment, signage, and personal protective equipment safely and responsibly, following hygiene, sustainability, and workplacesafety procedures.
• Support deep-cleaning schedules, special room setups, seasonal projects, and other housekeeping duties when requested.

Job description

Luogo di lavoro: Capri

ABOUTTHEROLE

TheHousekeepingAttendantisresponsibleforcleaning,servicing,andpresentingguestroomsandsuitestothehigheststandardsofhygiene,comfort,safety,andvisualdetail,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards.

Throughdiscreet,attentive,andmeticulouscare,theHousekeepingAttendantcreatesanimmaculateandwelcomingenvironmentforeveryarrival,stayover,andturndown.WorkingcloselywithHousekeepingcolleagues,FrontOffice,Maintenance,Laundry,FoodandBeverage,andotherdepartments,thisroleanticipatesguestneeds,protectsprivacy,andrespondspromptlytooperationalprioritieswhileminimisingdisruption.

KEYRESPONSIBILITIES

• Clean,service,andprepareassignedguestroomsandsuitesforarrivals,departures,stayovers,andturndowninaccordancewithhotelproceduresandpresentationstandards.
• Makebedsandreplacebedlinen,towels,bathrobes,andothertextilesusingtherequiredmethodsandqualitystandards.
• Cleanandsanitisebathroomsthoroughly,includingshowers,baths,toilets,basins,mirrors,fixtures,floors,andamenities.
• Dust,polish,vacuum,mop,andspot-cleanfurniture,floors,carpets,glass,decorativeobjects,wardrobes,andotherroomsurfaceswithcare.
• Replenishtoiletries,guestsupplies,stationery,refreshments,linen,andotheramenitiesaccuratelyandaccordingtoestablishedparlevelsandroomsetupguides.
• Inspecteachroomcarefullybeforerelease,correctingpresentationdetailsandensuringthatitisclean,complete,comfortable,andreadyfortheguest.
• Respectguestprivacyandpersonalbelongingsatalltimes,followingroom-entry,confidentiality,key-control,anddo-not-disturbprocedures.
• Respondpolitelyandpromptlytoguestrequestsforadditionalsuppliesorservices,providingassistancedirectlyorcoordinatingwiththeappropriatedepartment.
• Reportmaintenancedefects,damagedormissingitems,safetyconcerns,unusualconditions,androom-statusdiscrepanciespromptlytotheappropriatecolleague.
• Identify,secure,andhandoverlost-and-founditemsimmediatelyinaccordancewithhotelprocedures.
• Maintainthehousekeepingequipment,linen,andsupplyareasinaclean,organised,fullystocked,andsecurecondition.
• Usecleaningproducts,equipment,signage,andpersonalprotectiveequipmentsafelyandresponsibly,followinghygiene,sustainability,andworkplacesafetyprocedures.
• Supportdeep-cleaningschedules,specialroomsetups,seasonalprojects,andotherhousekeepingdutieswhenrequested.