Head of Service

MIRA Hotels Alagna Valsesia; Alagna Valsesia; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Accommodation

Staff canteen

Uniform washing

Job summary

The Mira Alagna Mountain Resort & Spa in Alagna Valsesia, part of the DSR Hotel Holding group, is seeking an experienced Chef de Rang to join the team starting December 2026. The role is seasonal, offering accommodation and access to premium guest service in a mountain resort setting.

We are looking for a professional with at least 2 years in a similar role, fluent in Italian and English, with a customer-focused approach, teamwork, flexibility for weekends/holidays, and attention to detail to

Qualifications

• Minimum 2 years' proven experience in this role, preferably in 4- or 5-star hotels.
• Excellent communication and interpersonal skills, precision and punctuality, customer-focused and quality-driven.
• Fluency in Italian and English; knowledge of another foreign language is an advantage.
• Willingness to work weekends and public holidays.

Responsibilities

• Check bookings and prepare the service area to established standards.
• Welcome guests to their table and provide prompt, courteous service.
• Take and check food and drink orders accurately.
• Be familiar with the menu and wine list, advise guests and promote sales.
• Monitor guest satisfaction and report feedback to managers.
• Keep equipment and work areas clean per health and hygiene rules and report faults.
• Assist with department stock-taking.

Skills

Communication

Interpersonal skills

Teamwork

Punctuality

Attention to detail

Customer focus

Job description

The Mira Alagna Mountain Resort & Spa, part of the international DSR Hotel Holding group, is a 4-star hotel situated in Alagna Valsesia, near Monte Rosa, with two tourist seasons: during the winter season, from December to March, the hotel is a leading destination for a holiday dedicated to snow sports and relaxation in the spa; during the summer season, from June to September, it is the ideal place for those seeking a rejuvenating escape into nature and for those who love hiking with breathtaking views of the mountains.

For the coming seasons, we are looking for an experienced Chef de Rang to join our team from December 2026.

Responsibility

• Check bookings and prepare the service area carefully in accordance with the company’s established standards
• Welcome guests by escorting them to their table and ensuring prompt, accurate and courteous service.
• Carefully take and check food and drink orders.
• Be familiar with the menu and wine list, advise guests and promote additional sales.
• Monitor guest satisfaction, gather feedback and promptly report any requests or complaints to department managers.
• Ensure that equipment and work areas are kept clean in accordance with health and hygiene regulations, and report any faults or defects promptly
• Assist with the department’s stock-taking.

Requirements

• At least 2 years' proven experience in this role, preferably in 4- or 5-star hotels
• Excellent communication and interpersonal skills, precision and punctuality, attention to detail, a customer- and quality-focused approach, and a natural aptitude for teamwork.
• Fluency in Italian and English; knowledge of an additional foreign language is an advantage.
• Flexibility regarding working hours and a willingness to work at weekends or on public holidays.

Only applications that meet all the specified requirements will be considered.

This vacancy is open to candidates of both genders (Law 903/77).

CVs must be accompanied by consent to the processing of personal data in accordance with Legislative Decree 196/03 and Article 13 of the GDPR (Regulation 679/16).

Offer

• Seasonal employment contract with a job classification and remuneration commensurate with experience and skills, in accordance with the applicable national collective agreement.
• Accommodation, staff canteen and other benefits provided for the group’s employees
• The company will cover the cost of washing and ironing uniforms.