Head of Ecommerce

OTech Italia Careers- OPPO AED; Lombardia; On-site; EUR 90,000 - 130,000; Full time

Job summary

OPPO seeks a Head of E-commerce for Italy to own the omnichannel Italian e-commerce business across Amazon, TikTok Shop and DTC. You will lead the local team, set strategy, budgets and performance targets while collaborating with cross-functional groups to drive growth.

The role requires at least 5+ years in e-commerce and fluency in English and Chinese, with strong knowledge of European markets. This is a leadership role in a fast-moving international environment.

Qualifications

• Bachelor’s degree or above in a related field.
• 5+ years in e-commerce with 3+ years in team management.
• Strong knowledge of Amazon and TikTok Shop business models.
• Fluent English and Chinese.
• Experience in Italian/European market is preferred.

Responsibilities

• Own the Italian e-commerce P&L across Amazon, TikTok Shop and DTC.
• Define the e-commerce strategy, annual plan, and budget, and drive execution.
• Lead Amazon operations with regional teams on product, promotions, campaigns.
• Manage TikTok Shop and DTC operations, improve product strategy and customer experience.
• Establish data-driven analysis and monitor key metrics (sales, profitability, traffic, conversion).
• Coordinate with Marketing, Product, Supply Chain, Customer Service, Finance for delivery.
• Lead the e-commerce team with talent development and performance management.

Skills

E-commerce strategy

Team leadership

Amazon & TikTok Shop

Data analytics

Cross-functional collaboration

Budget & profitability

English & Chinese

Education

Bachelor’s degree or above

Job description

A global pioneer in technology innovation, OPPO provides cutting-edge devices and services to empower users in an intelligently connected future.

The OPPO brand was first registered in 2001 and OPPO was officially incorporated in 2004. To date, OPPO has expanded its business presence to more than 40 countries and regions, with over 400,000 sales outlets worldwide. With nine Intelligent Manufacturing Centers, six Research Divisions, four R&D Centers and a London-based Global Design Center, OPPO has more than 40,000 employees around the world. OPPO was awarded as “Most Respected Chinese Company” by The Economic Observer in 2018 for the third consecutive year and was also included on Boston Consulting Group’ s “2018 BCG Global Challengers” list. Also in 2018, OPPO received the Canstar Blue “Most Satisfied Customers” award for the second year in a row. In 2019, OPPO earned a spot on the “Top 50 Chinese Global Brands” ranking by BrandZTM, the leading global authority on brand power.

About the Job / Head of E-commerce

We are OPPO’s authorized distributor in Italy and looking for a Head of E-commerce – Italy to lead and grow our e-commerce business across Amazon, TikTok Shop and OPPO Store.

This role will take overall ownership of the e-commerce business in Italy, with direct responsibility for sales, profitability and sustainable growth, while leading the local e-commerce team and collaborating closely with regional and cross-functional teams.

What You’ll Do

• Take overall responsibility for the performance of the Italian e-commerce business, including sales, profitability and business growth across Amazon, TikTok Shop and DTC channels.
• Define the e-commerce strategy, annual business plan and budget, and drive execution to achieve business targets.
• Lead Amazon operations as the key local business interface, collaborating closely with the European regional team to execute product strategies, promotions, marketing campaigns and key projects.
• Manage and develop TikTok Shop and DTC e-commerce operations, continuously improving product strategy, customer experience and operational efficiency.
• Establish a data-driven business analysis framework and monitor key metrics including sales, profitability, traffic and conversion rate to identify opportunities and drive improvement.
• Coordinate closely with Marketing, Product, Supply Chain, Customer Service, Finance and other teams to ensure efficient operations and successful project delivery.
• Lead the e-commerce team, including talent development, performance management and capability building.

What We’re Looking For

• Bachelor’s degree or above, preferably in E-commerce, Marketing, Business Administration or a related field.
• 5+ years of e-commerce experience, including 3+ years of team management experience.
• Strong knowledge and hands-on experience with Amazon and TikTok Shop business models.
• Strong commercial mindset and business analysis skills, with the ability to manage sales, profitability and growth.
• Excellent cross-functional collaboration and project management skills.
• Fluent English and Chinese as a working language.
• Experience in the Italian or European market is highly preferred.

Join Us

If you are passionate about e-commerce, technology and building businesses in a fast-moving international environment, we’d love to hear from you.