E-commerce Operations & Data Analysis Project Intern (TikTok Shop Italy) - 2026 Start

TikTok; Milano; In loco; EUR 17.000 - 20.000; Part-time

Descrizione del lavoro

TikTok Shop Italy is seeking a motivated E-commerce Operations & Data Analysis Project Intern to join the Mass Account Management team in Italy. Based in Milano, you will support seller incubation and acquisition workstreams, improve reporting, and explore AI-driven workflow improvements in a fast-moving environment.

The role emphasizes data analysis, dashboard creation, and collaboration with multiple teams.

Competenze

• Currently pursuing or recently completed a degree in Business, Economics, Marketing, Data Analytics, Management, or a related field.
• Genuine interest in e-commerce, digital marketplaces, seller growth, or social commerce.
• Strong analytical mindset with confidence working with spreadsheets, reporting tools, and structured data.
• Proactive communicator who can coordinate effectively across multiple teams and stakeholders.

Mansioni

• Maintain and improve weekly performance reports across seller incubation and acquisition workstreams.
• Analyze seller, campaign, and operational data to identify trends, gaps, and opportunities for improvement.
• Support acquisition campaign coordination with external paid media or performance marketing agencies when needed.
• Work closely with internal teams, including TPA teams supporting seller onboarding and incubation, as well as local Industry Account Managers.
• Help track seller progress, operational milestones, and campaign outcomes to support better business decisions.
• Build and refine trackers, dashboards, and repeatable reporting processes to improve team visibility and execution.
• Identify opportunities to use AI tools to streamline workflows, automate repetitive tasks, and support data‑driven decision‑making.
• Contribute clear, structured insights and challenge assumptions with data, curiosity, and direct thinking.

Conoscenze

Data analysis

Excel proficiency

English communication

Italian communication

Cross-team coordination

Formazione

Bachelor's degree in Business, Economics, Marketing, Data Analytics, Management, or related field

Strumenti

Reporting tools

Dashboard creation

Descrizione del lavoro

E-commerce Operations & Data Analysis Project Intern (TikTok Shop Italy) - 2026 Start

Location:

Employment Type:

Intern

Job Code:

A36005

Responsibilities

As a project intern, you will have the opportunity to engage in impactful short‑term projects that provide you with a glimpse of professional real‑world experience. You will gain practical skills through on‑the‑job learning in a fast‑paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis. We encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period. TikTok Shop is an innovative new commerce platform that is redefining the way people discover and shop online. Through seamless in‑app shopping experiences, we enable sellers, creators, and communities to drive real commercial value. TikTok Shop is redefining how people discover and buy products by bringing together sellers, creators, and communities through a seamless in‑app shopping experience. We are looking for a motivated intern to join our Mass Account Management team in Italy. In this role, you will support both the Seller Incubation and Seller Acquisition workstreams, helping the team improve reporting, identify growth opportunities, coordinate with internal and external stakeholders, and explore how AI can make our operations more scalable. This is a hands‑on role for someone who is curious about e-commerce, comfortable working with data, and excited to contribute in a fast‑moving environment.

• Maintain and improve weekly performance reports across seller incubation and acquisition workstreams.
• Analyze seller, campaign, and operational data to identify trends, gaps, and opportunities for improvement.
• Support acquisition campaign coordination with external paid media or performance marketing agencies when needed.
• Work closely with internal teams, including TPA teams supporting seller onboarding and incubation, as well as local Industry Account Managers.
• Help track seller progress, operational milestones, and campaign outcomes to support better business decisions.
• Build and refine trackers, dashboards, and repeatable reporting processes to improve team visibility and execution.
• Identify opportunities to use AI tools to streamline workflows, automate repetitive tasks, and support data‑driven decision‑making.
• Contribute clear, structured insights and challenge assumptions with data, curiosity, and direct thinking.

Qualifications

Minimum Qualifications

Currently pursuing or recently completed a degree in Business, Economics, Marketing, Data Analytics, Management, or a related field. Genuine interest in e-commerce, digital marketplaces, seller growth, or social commerce. Strong analytical mindset, with confidence working with spreadsheets, reporting tools, and structured data. Proactive communicator who can coordinate effectively across multiple teams and stakeholders. Comfortable operating in a fast‑paced environment with changing priorities. Working proficiency in English for collaboration with regional and global teams. Working proficiency in Italian for communication with local market stakeholders, partners, or sellers.

Preferred Qualifications

Previous internship, project, or coursework experience related to e-commerce, marketplaces, consulting, marketing, operations, or data analysis. Familiarity with TikTok Shop, marketplace operations, seller management, paid acquisition, or performance marketing. Experience building reports, dashboards, trackers, or simple workflow automations. Curiosity about AI tools and how they can be applied to productivity, analysis, and operational improvement. Strong ownership mindset, attention to detail, and willingness to test, learn, and iterate.

Job Information

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The initial gross monthly salary for this position in the selected city is EUR1625.

In line with our company philosophy and commitment to equal treatment, our Total Rewards package is designed to ensure fairness, transparency, and employee wellbeing. Learn more about our benefits at https://lifeattiktok.com/culture.

The benefits offered are aligned with statutory requirements, and may vary depending on the nature of employment. For interns, benefits are provided in accordance with statutory requirements only.

These benefits are extended to all employees in a fair and transparent manner, in accordance with legal and regulatory requirements. The Company reserves the right to modify or change these benefit programmes at any time, with or without notice.

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