E-Commerce Operation Specialist

Xiaomi Technology; Milano; In loco; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Xiaomi Technology is seeking a motivated E-commerce Junior Specialist (Fresh Graduate) to join its Italy e-commerce team in Milano. You will help manage online operations across platforms, assist product launches and campaigns, and analyse data to drive sales growth in the Italian market.

The role requires strong data analysis, cross-platform operation experience, and fluency in English and Chinese; Italian is a strong plus. A collaborative, proactive mindset is essential for success.

Competenze

• Bachelor's degree in a related field or similar

Mansioni

• Support daily online sales performance monitoring and optimize product listings, pricing and inventory.
• Assist new product launches and promotions across multiple platforms including Prime Day and Black Friday.
• Help optimize advertising operations and key KPIs such as traffic, exposure, and conversion rate.
• Conduct regular sales analysis and identify growth opportunities for Xiaomi's Italian e-commerce presence.

Conoscenze

Data analysis

English fluency

Chinese fluency

Italian familiarity

Formazione

Bachelor's degree in a relevant field

Strumenti

Amazon Seller Central

Cross-border platforms

Descrizione del lavoro

Job Overview

We are looking for a motivated E-commerce Junior Specialist / Fresh Graduate to join our Italy e-commerce business team. This role is perfect for talented graduates who are passionate about cross-border e-commerce, digital marketing and consumer electronics business. You will support the end-to-end online business operation across multiple platforms, assist new product launches, campaign operations, advertising optimisation, and data analysis, driving sustainable sales growth for Xiaomi in the Italian market.

Key Responsibilities

• Sales & Store Operation Support: Monitor daily online sales performance, optimise product listings, pricing strategies and inventory status, track competitor dynamics and support steady sales target achievement and business growth.
• New Product Launch & Campaign Management: Assist and independently support new product first-sale launches and key platform promotions, including Prime Day, Black Friday and other large-scale marketing events. Cooperate with internal teams and platform sides to align strategies, secure platform resources and ensure sales targets and year-on-year growth.
• Advertising & Marketing Optimisation: Support daily online ad operation and strategy optimisation, continuously improve core KPIs including store traffic, exposure and conversion rate and enhance overall platform operation efficiency.
• Business Analysis & Growth Mining: Conduct regular business data review, analyse sales performance and market changes, communicate deeply with internal teams and platform AVS teams and identify potential business growth opportunities for e-commerce platforms.
• Cross-functional Collaboration: Cooperate closely with GTM, marketing, logistics and product teams to ensure smooth and efficient daily e-commerce operation, product launch and order delivery.
• Industry & Trend Monitoring: Keep track of local e-commerce industry trends, platform rules updates and industry best practices, helping the team maintain market competitiveness and operational innovation.
• Multi-platform Operation Coverage: Be involved in daily operation and management of multiple e-commerce platforms, including Amazon, TTS, AE, Joybuy and official independent websites.

Job Requirements

Bachelor's degree or above in E-commerce, Business Administration, Digital Marketing, International Trade or related majors; fresh graduates or candidates with relevant experience are welcome. Solid logical thinking and data analysis capability, with a data-driven working mindset and good problem-solving skills. Fluent in both English and Chinese (spoken & written); Italian language proficiency is a strong plus. Possess basic project coordination and multi-task management abilities, able to follow up projects efficiently under tight timelines. Proactive, self-motivated and detail-oriented, with excellent communication skills and team collaboration spirit. Familiar with Amazon, cross-border e-commerce platforms or independent website operation is highly preferred. Passionate about consumer electronics, smart devices and overseas e-commerce business.