E-commerce Ops & Data Analytics Intern - Italy

TikTok; Milano; In loco; EUR 17.000 - 20.000; Part-time

Descrizione del lavoro

TikTok Shop Italy is seeking a motivated E-commerce Operations & Data Analysis Project Intern to join the Mass Account Management team in Italy. Based in Milano, you will support seller incubation and acquisition workstreams, improve reporting, and explore AI-driven workflow improvements in a fast-moving environment.

The role emphasizes data analysis, dashboard creation, and collaboration with multiple teams.

Competenze

• Currently pursuing or recently completed a degree in Business, Economics, Marketing, Data Analytics, Management, or a related field.
• Genuine interest in e-commerce, digital marketplaces, seller growth, or social commerce.
• Strong analytical mindset with confidence working with spreadsheets, reporting tools, and structured data.
• Proactive communicator who can coordinate effectively across multiple teams and stakeholders.

Mansioni

• Maintain and improve weekly performance reports across seller incubation and acquisition workstreams.
• Analyze seller, campaign, and operational data to identify trends, gaps, and opportunities for improvement.
• Support acquisition campaign coordination with external paid media or performance marketing agencies when needed.
• Work closely with internal teams, including TPA teams supporting seller onboarding and incubation, as well as local Industry Account Managers.
• Help track seller progress, operational milestones, and campaign outcomes to support better business decisions.
• Build and refine trackers, dashboards, and repeatable reporting processes to improve team visibility and execution.
• Identify opportunities to use AI tools to streamline workflows, automate repetitive tasks, and support data‑driven decision‑making.
• Contribute clear, structured insights and challenge assumptions with data, curiosity, and direct thinking.

Conoscenze

Data analysis

Excel proficiency

English communication

Italian communication

Cross-team coordination

Formazione

Bachelor's degree in Business, Economics, Marketing, Data Analytics, Management, or related field

Strumenti

Reporting tools

Dashboard creation

Descrizione del lavoro

TikTok Shop Italy is seeking a motivated E-commerce Operations & Data Analysis Project Intern to join the Mass Account Management team in Italy. Based in Milano, you will support seller incubation and acquisition workstreams, improve reporting, and explore AI-driven workflow improvements in a fast-moving environment.

The role emphasizes data analysis, dashboard creation, and collaboration with multiple teams.