Guest Experience Front Desk Intern – Milan (6 months)

Four Seasons Hotels Ltd; Lombardia; On-site; EUR 5,000 - 6,100; Part time

Benefits offered by this job

Monthly stipend €500 net

Training and development

Complimentary dry cleaning

Employee meals

ESG events

Global career opportunities

Job summary

Four Seasons Hotel Milano is offering a 6-month Front Desk internship based in Milan. The trainee will learn check-in/check-out procedures, guest communication, and support across departments to deliver exceptional service.

The program includes a monthly net stipend of €500, comprehensive training, complimentary dry cleaning, employee meals, and ESG events, with career opportunities within the group.

Qualifications

• Currently a student or recent graduate seeking an internship.
• Proficiency in Italian and English.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests and assist with check-in/check-out procedures.
• Provide information, address inquiries and assist with guest requests.
• Collaborate with housekeeping, room service and maintenance to fulfill needs.

Skills

Guest service mindset

Attention to detail

Communication skills

Bilingual Italian/English

Job description

Four Seasons Hotel Milano is offering a 6-month Front Desk internship based in Milan. The trainee will learn check-in/check-out procedures, guest communication, and support across departments to deliver exceptional service.

The program includes a monthly net stipend of €500, comprehensive training, complimentary dry cleaning, employee meals, and ESG events, with career opportunities within the group.