Guest Arrival & Bell Desk Intern

Hospitaliti; Lombardia; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Discounted nights

Meals

Spa access

Family discounts

Breakfast €5

Charity events

Wellness activities

TakeCare program

Canteen service

Job summary

Casa Brera - a Luxury Collection Hotel, Milan is offering an internship position for a Guest Arrival Expert/Bellboy Intern. The role supports doorman and bellman tasks under the Lead Concierge, with a full-time schedule, five days a week, starting in October.

The internship provides exposure to luxury hospitality within the Marriott family. The ideal candidate is guest-focused, flexible, and bilingual with English and Italian; training and development opportunities are highlighted across the

Qualifications

• A warm, people-oriented demeanor and a team-first attitude.
• Positive outlook and outgoing personality.
• Flexibility, problem-solving skills and multi-tasking ability.
• Great storytelling skills in English and at least intermediate Italian (both writing and speaking).

Responsibilities

• Provide a warm and sophisticated welcome and farewell to guests.
• Assist with luggage handling, including loading, unloading, storage, and in-room delivery.
• Escort guests to their rooms when needed and provide a brief orientation.
• Offer information about hotel amenities, services, and local points of interest.
• Assist in arranging transportation and recording advance requests.
• Support in managing the hotel entrance, ensuring cleanliness and smooth traffic flow.
• Help with valet service, including vehicle inspection and guest notifications.
• Contribute to creating memorable experiences by anticipating guest needs.

Job description

Casa Brera - a Luxury Collection Hotel, Milan is offering an internship position for a Guest Arrival Expert/Bellboy Intern. The role supports doorman and bellman tasks under the Lead Concierge, with a full-time schedule, five days a week, starting in October.

The internship provides exposure to luxury hospitality within the Marriott family. The ideal candidate is guest-focused, flexible, and bilingual with English and Italian; training and development opportunities are highlighted across the