Bellboy Intern - Casa Brera

The Luxury Collection; Milano; In loco; EUR 5100 - 6900; Tempo pieno

Descrizione del lavoro

Casa Brera, a Luxury Collection Hotel, Milan, part of Marriott International, is offering a Guest Arrival Expert/Bellboy Intern position in a luxury setting near Teatro alla Scala. The role reports to Lead Concierge and supports doorman and bellman tasks in a full-time internship.

You will warmly welcome guests, assist with luggage, escort guests to rooms, and share information about hotel services and local sights, while arranging transportation and guiding entrance flow.

Competenze

• Warm, people-oriented demeanor and team player.
• Outgoing personality and flexible, multi-tasking abilities.
• Fluent storytelling in English and intermediate Italian.

Mansioni

• Provide a warm, sophisticated welcome and farewell to guests.
• Assist with luggage handling, loading/unloading and in-room delivery.
• Escort guests to rooms and provide a brief orientation.
• Offer information about hotel amenities, services, and local points of interest.
• Assist in arranging transportation and recording advance requests.
• Support in managing the hotel entrance, ensuring cleanliness and smooth traffic flow.
• Help with valet service, including vehicle inspection and guest notifications.
• Contribute to creating memorable experiences by anticipating guest needs.

Conoscenze

People skills

Positive attitude

Flexibility & multitasking

Storytelling English & Italian

Descrizione del lavoro

Additional Information

Job Number 26123070

Job Category Management Development Programs/Interns

Location Piazzetta M Bossi No 2, Via Filodrammatici No 14, Milan Milan 20121, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: EUR 6.000,00 Annual Salary

Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Guest Arrival Expert/Bellboy Intern.

Reporting to Lead Concierge the Intern will support both doorman and bellman tasks:

• This is full-time position, 5 days a week with 2 days off.
• The starting date is estimated in September.

About Us

Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city’s evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city’s timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.

Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo

Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

Objectives and internship activities:

The aim of the internship, in addition to an initial induction and orientation phase within the company, includes the following activities, which the intern will carry out alongside the Tutor and gradually with increasing autonomy:

In particular, the Guest Arrival Expert will focus on:

• Provide a warm and sophisticated welcome and farewell to guests.
• Assist with luggage handling, including loading, unloading, storage, and in-room delivery.
• Escort guests to their rooms when needed and provide a brief orientation.
• Offer information about hotel amenities, services, and local points of interest.
• Assist in arranging transportation and recording advance requests.
• Support in managing the hotel entrance, ensuring cleanliness and smooth traffic flow.
• Help with valet service, including vehicle inspection and guest notifications.
• Contribute to creating memorable experiences by anticipating guest needs.

Candidate requirements:

• A warm, people-oriented demeanor and a team-first attitude
• Positive outlook and outgoing personality
• Flexibility, problem-solving skills and multi-tasking ability
• Great storytelling skills in English and at least intermediate Italian (both writing and speaking)

What we offer:

• A unique opportunity to be part of a luxury hotel where we celebrate your unique talent and provide