Global Provisioning & Logistics Leader

Stefanini EMEA; Piemonte; On-site; EUR 65,000 - 95,000; Full time

Job summary

Stefanini Group in Italy seeks a Provisioning Manager to lead geographically distributed provisioning and logistics teams, overseeing end-to-end device provisioning and distribution to support scalable operations across regions.

You will drive workforce planning, implement KPI-driven improvements, coordinate with clients and partners, and ensure timely, compliant delivery while evolving processes for growth.

Qualifications

• Bachelor's degree or equivalent experience in logistics or operations management.
• Significant experience leading large cross-country teams in provisioning and logistics.
• Proven ability to scale processes and manage high-volume device deployments.
• Strong conflict resolution, change management, and performance coaching abilities.
• Experience with clinical trial support environments and eCOA/ePRO solutions is a plus.

Responsibilities

• Lead geographically dispersed provisioning and logistics teams across regions and time zones.
• Oversee end-to-end provisioning operations including receiving, warehousing, inventory, packing, and delivery.
• Plan capacity, workforce, and succession planning aligned with demand.
• Monitor KPIs and implement corrective actions to meet service levels.
• Coordinate with clients, suppliers, procurement, warehouse, IT, and other stakeholders.
• Manage escalations and drive root-cause analysis and improvements.
• Develop scalable operational models and standardised procedures.

Skills

People management

Operations management

Logistics

Provisioning

Supply chain

Project management

KPIs and reporting

Stakeholder management

English fluent

Education

Bachelor's degree in Logistics or related field

Tools

Microsoft 365

Excel

Word

PowerPoint

SharePoint

Teams

Job description

Stefanini Group in Italy seeks a Provisioning Manager to lead geographically distributed provisioning and logistics teams, overseeing end-to-end device provisioning and distribution to support scalable operations across regions.

You will drive workforce planning, implement KPI-driven improvements, coordinate with clients and partners, and ensure timely, compliant delivery while evolving processes for growth.