Global Payments Process Owner | AI-Driven, Multi-Country

Teamsystem; Monza; Hybrid; EUR 90,000 - 150,000; Full time

Benefits offered by this job

short Friday work week

tailored welfare plan

flexible hybrid work

diverse and inclusive culture

focus on wellbeing and sustainability

Job summary

Teamsystem is seeking a senior professional to design and govern end-to-end payments and cash application processes for the Group across multiple countries. You will standardize while accommodating local requirements, drive automation and AI, and ensure liquidity and process excellence in a cross-functional setting.

You will lead SOPs, KPI monitoring, and cross-country governance, interfacing with Treasury, Tax, Legal, and ICT, while coordinating the Incomes & Back Office team in Italy.

Qualifications

• 7–8 years in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments.
• Proven experience designing multi-country payment and cash application processes.
• Fluent English (C1+) and native or equivalent Italian.
• Experience in CEE/EMEA governance at group level.

Responsibilities

• Design and govern the end-to-end payments and cash application process aligned with the Group Order-to-Cash architecture across countries.
• Define policies, SOPs and controls, including SoX readiness, for all operating countries.
• Coordinate the Incomes & Back Office team in Italy to ensure process quality and SLA adherence.
• Align country units (Italy, Spain, France first; Turkey and Israel later) on standard model adoption while managing country-specific requirements.
• Define and monitor KPIs such as DSO, on-time payment rate, cash application rate, aging buckets, and unapplied cash.
• Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub).
• Lead continuous improvement initiatives (RPA, AI for cash application, disputes and dunning, reduce manual touchpoints).
• Support rollout of the I2C SaaS platform with phased deployments.

Skills

Leadership

Proactivity

Stakeholder management

Cross-country coordination

Communication

Tools

SAP

Oracle

Workday Finance

Power BI

Qlik

Tableau

Job description

Teamsystem is seeking a senior professional to design and govern end-to-end payments and cash application processes for the Group across multiple countries. You will standardize while accommodating local requirements, drive automation and AI, and ensure liquidity and process excellence in a cross-functional setting.

You will lead SOPs, KPI monitoring, and cross-country governance, interfacing with Treasury, Tax, Legal, and ICT, while coordinating the Incomes & Back Office team in Italy.