Global NPDI Service Delivery Lead

Vertiv Holdings; Ascoli Piceno; In loco; EUR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Vertiv Holdings is seeking an experienced Global Services NPDI leader to drive end-to-end development, service readiness, and global deployment of Vertiv products. You will partner with Product Management, Engineering, Operations, and regional service teams to embed service requirements into launches and life-cycle activities.

You will manage cross-functional programs across multiple regions, balancing priorities and delivering scalable service capabilities.

Competenze

• Bachelor’s degree in Business, Engineering, Project Management, Operations, or a related discipline.
• 5+ years of experience in project or program management, operations, engineering, or product development.
• Experience managing complex, cross-functional projects.
• Experience with NPDI, product development, or service operations.
• Strong planning, execution, risk management, and stakeholder management skills.
• Experience with geographically distributed teams and multiple functions.
• Ability to travel domestically and internationally.

Mansioni

• Lead Hardware + Services NPDI and Service-Only NPDI projects from intake to launch and service readiness.
• Define scope, objectives, timelines, milestones, deliverables, and success criteria.
• Coordinate cross-functional teams across Global Services, Product Management, Engineering, Operations, and regions.
• Ensure alignment with business priorities, service strategy, and deployment requirements.
• Manage multiple concurrent projects across Vertiv portfolios.
• Drive execution and accountability across geographically distributed teams.
• Lead NPDI governance and stage-gate activities, identifying risks and readiness needs.
• Coordinate reviews, status updates, and gate readiness assessments.
• Develop service readiness plans for new products and services.
• Coordinate readiness activities including documentation, procedures, training, tools, spare parts, and regional capabilities.
• Partner with NPDI Engineers and regional service teams to close readiness gaps.

Conoscenze

Cross-functional collaboration

Communication

Jira

Confluence

Smartsheet

Formazione

Bachelor’s degree in Business, Engineering, Project Management, Operations, or related discipline

Descrizione del lavoro

Vertiv Holdings is seeking an experienced Global Services NPDI leader to drive end-to-end development, service readiness, and global deployment of Vertiv products. You will partner with Product Management, Engineering, Operations, and regional service teams to embed service requirements into launches and life-cycle activities.

You will manage cross-functional programs across multiple regions, balancing priorities and delivering scalable service capabilities.