Global NPDI Service Delivery Leader

Vertiv Holdings; Palermo; In loco; EUR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Vertiv Holdings in Italy seeks a senior Global Services leader to drive NPDI initiatives, embedding service requirements into launches and lifecycle activities across regions.

You will partner with Product Management, Engineering, Operations and regional service teams to manage cross-functional programs, balance priorities, and deliver scalable service capabilities for new products and services. This is a strategic, execution-focused role with global impact requiring travel.

Competenze

• Bachelor’s degree or higher in a relevant field.
• 5+ years of experience in project or program management, operations, engineering, or product development.
• Experience managing complex, cross-functional projects.
• Experience with NPDI, product development, or service operations.
• Strong planning, execution, risk management, and stakeholder management skills.
• Willingness to travel domestically and internationally.

Mansioni

• Lead Hardware + Services NPDI and Service-Only NPDI projects from intake to launch and service readiness.
• Define scope, objectives, timelines, milestones, deliverables, and success criteria.
• Coordinate cross-functional teams across Global Services, Product Management, Engineering, Operations, and regions.
• Ensure alignment with business priorities, service strategy, and deployment requirements.
• Manage multiple concurrent projects across Vertiv portfolios.
• Drive execution and accountability across geographically distributed teams.
• Lead NPDI governance and stage-gate activities, identifying risks and readiness needs.
• Coordinate reviews, status updates, and gate readiness assessments.
• Develop service readiness plans for new products and services.
• Coordinate readiness activities including documentation, procedures, training, tools, spare parts, and regional capabilities.
• Partner with NPDI Engineers and regional service teams to close readiness gaps.
• Support design transfer, product introduction, and global service implementation.
• Establish launch readiness criteria and monitor progress through stabilization.
• Evaluate NPDI intake and prioritize projects across business units.
• Coordinate with BU PMO leads on scope, involvement, and timing.

Conoscenze

Cross-functional collaboration

Communication

Jira

Confluence

Smartsheet

Formazione

Bachelor’s degree in Business, Engineering, Project Management, Operations, or a related discipline

Strumenti

PMO tools

Descrizione del lavoro

Vertiv Holdings in Italy seeks a senior Global Services leader to drive NPDI initiatives, embedding service requirements into launches and lifecycle activities across regions.

You will partner with Product Management, Engineering, Operations and regional service teams to manage cross-functional programs, balance priorities, and deliver scalable service capabilities for new products and services. This is a strategic, execution-focused role with global impact requiring travel.